Advanced Cash on Delivery,100 reviews
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I want to control cod and online payment based on the amount but this app shows both options COD Free and COD Price Please give me a solution to how can I solve this.
Thank you for getting in touch. It is not possible to control which payment options appear to customers based on the price of the customer's cart, although we may be able to assist you with getting the most of the Advanced Cash on Delivery app if you're having some issues. You can contact our support team through the Shopify Help Center to receive further support: https://bit.ly/2AWw5VA. -Victor
COD limit check is not working.
COD charges are also not updating in the total amount.
Why do you guys keep screwing this app time and again.
Thanks so much for getting in touch and bringing this to our attention. It looks like we were experiencing some issues at the time of your posting. However, our developers have confirmed that the issue has been resolved. If you're still experiencing any issues with our app, then please reach out to us through the Shopify Help Center (https://bit.ly/2AWw5VA) and we'll be able to take a closer look from there. Cheers. -Elias, Shopify Support
Is this app working or not ? Can someone help in make it work again ? Was working totaly fine. Since 2 days has stopped.
Hey, there. Thank you for reaching out and bringing this to our attention. We did experience some issues at the time of this posting. However, our developers have confirmed that the issue has been resolved. That being said, if you're still experiencing any issues with our app, then we'd be happy to take a closer look at your account and perform any necessary troubleshooting. Simply visit the Shopify Help Center (https://bit.ly/2AWw5VA) and log into your account to create a support request. Cheers. -Elias Shopify Support
No longer working. Do not install. It used to work with Pincodes given by courier services but it is no longer working now.
Thank you for contacting us with your review. Please connect with us via our Help Center (https://bit.ly/2AWw5VA) so we can better diagnose the issue with you and work towards a resolution. We look forward to connecting. -Olivia, Shopify Support
Waste, simply waste of time app - No support from Shopify. Used to work well then stopped showing the COD payment option.
Hi there, TrendzSpott.in. Thank you for taking the time to leave us a review for Advanced Cash on Delivery. We're sorry to hear about your experience with the app. We recommend that you reach out to our Live Team using this link (https://bit.ly/2AWw5VA) so they can help you resolve this. With the option not appearing in your checkout, we absolutely want to help you get this sorted out. -Imogen, Shopify Support
We have been using this app without any issues since a long time. However, suddenly there have been few glitches on the app. It is showing COD Option on all orders irrespective of the price range settings done on our end. We have tried to reach out but did not get any revert. Please reach us at support@eyewearlabs.com and help us fix this issue.
Hi, there. Sorry to hear that you've been encountering this issue with the app! Please reach out to our team via our Help Center: https://bit.ly/2AWw5VA and our team will be glad to help troubleshoot this for you. Thank you! - Brie, Shopify Support
Not happy with this app. Bad customer service. The feature on checking pin code on the product page does not work
Hi there, A10 Shop. Thanks very much for taking the time to leave us a review. I'm so sorry to hear that the customer care you've received so far hasn't been up to standard. We work very hard to do right by all of the folks we help, and we'd love to make up for any shortcomings in your past experiences. For this specific issue, our Live Support Team would absolutely be best equipped to help you troubleshoot the issue and determine a resolution or fix. I highly recommend that you reach out to our Team using this support portal link, (https://bit.ly/3c5icUc), so you can connect with us and have an advisor assist you with getting the app working as needed. -Imogen, Shopify Support
I need option to limit Cash on delivery to set of products/variants similar to custom shipping rates.
If there are multiple products in cart with COD and online payment. You could show both the payment or you can give a control in backend on what can be the default payment option. This is very important for businesses in India, as we had to cancel alot of orders everyday. It is impacting Shipping time, high returns and increasing operations cost hugely. Prioritize and bring these options asap. It makes no sense for small businesses and startups to invest in shopify plus plan starting at $2000/mo just for small script work during checkout.
Thank you for writing your review and for sharing your feedback with us here. I can see why not being able to control which products and variants are eligible for cash on delivery would be an issue, and can appreciate your frustration with this. I will be sure to pass your feedback onto our development team for their consideration. -Victor, Shopify Support
App is working fine on frontend, but it is not loading option in backend shopify panel. It just shows message "If you are the application owner check the logs for more information." Please do something so option of backend load quickly.
The app says it has better flow and we should deactivate Manual COD option and activate COD in alternative payment option. But there is no option in alternate payment methods for COD! We are still waiting for selective product selection for COD as well. The video link which is being shared in many other reviews is also not working!