Overall rating
4.3
Counts per rating level
  • 87% of ratings are 5 stars
    89
  • 7% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    4
What merchants think

Feedback submitted

Merchants find this app beneficial for running crowdfunding and pre-order campaigns directly on their sites, helping to reduce waste and inventory costs. It's praised for its easy installation, intuitive interface, and non-interference with orders. The responsive customer service is also appreciated. Merchants have used it to recover from challenges and launch new products. However, some merchants have requested additional features like embedding the block on other pages and clearer product variant displays.

August 31, 2023

The app will not load. I've needed to make time sensitive changes to campaigns but this app is not reliable and will go days without loading. They just need to fix this reoccurring bug and then I would have a bit more trust in this app...

Plushfoundry
United States
3 months using the app
Ethercycle replied September 1, 2023

I took a quick and the issue is your trial is expired. On login, it'll ask you to approve app charges. Once you approve the app's charge, you'll be able to access it.

July 14, 2023

Incredibly helpful and thorough in helping me setup the app with our existing page builder! Very friendly customer service. Also its easy to integrate products between Crowdfunder and Shopify.

Quokka Brew
United States
2 months using the app
Ethercycle replied July 17, 2023

I'm glad to hear it, thank you for taking the time to write a review and acknowledge the app setup and our team.

Edited May 30, 2023

Our courier service lost thousands of dollars worth of inventory for a product launch and we were able to recover in part because of this app! Made it super easy for us to crowd fund / pre-sell to produce a new batch of inventory with the support of our customers and to turn a tough situation around. It's easy to use and install. I highly recommend it for anyone seeking to launch a crowd-fund campaign!

Blessed Be Magick
United States
About 1 month using the app
Ethercycle replied May 30, 2023

So glad to hear Crowdfunder helped during a tough time. Your story is inspiring. Thank you for your kind words and for recommending our app to others looking to launch crowd-funding campaigns. We've designed it to be user-friendly, and your feedback lets us know we're on the right track. We're here for you if you need any assistance in the future.
- k。

January 30, 2023

It's a pretty simple and effective widget that appears on your product page and doesn't interfere with your orders or logistics at all. It doesn't have a lot of the extra features some other pre-order apps have like delayed/partial payments, etc., but it's not meant to be that. I can handle those details in my admin and with my 3PL, and this just does a great job of showing the goal and creating urgency.
My only feature request is to be able to embed the block on other pages in my store via the Theme Editor. Currently, every campaign is tied to a specific product and product page.
Customer service was also very helpful in helping me customize the look and functionality right away!

Genius Lab Gear
United States
17 days using the app
Ethercycle replied January 30, 2023

thank you!

February 7, 2023

This is a great app that is simple to set up and get running quickly. I was a bit nervous about starting a crowdfunding campaign on my Shopify site but we got funded within two weeks! Customer service was really fast and helpful when we had questions too. I'd highly recommend this app.

ZZZ BEARS
United States
About 1 month using the app
Ethercycle replied February 7, 2023

thank you so much!

November 20, 2022

I would give this app no stars, if I could. There is no way to uninstall the application, once it's on. I have been trying for hours, to get rid of it and they charged me before I could figure it out.

Myth Kinz
United States
About 1 month using the app
Ethercycle replied November 21, 2022

I'm sorry you had a frustrating experience with Crowdfunder. We received your support email at midnight on Sunday, and responded six hours later. To remedy the situation, we've refunded your app charge in full, and I've requested access to your store. I'll give you a call this morning if I don't hear back. -k.

April 19, 2023

Every time I click Published theme, it always prompts We're sorry, but something went wrong.
If you are the application owner check the logs for more information. I'm fucking pissed off, shit.

stokevoltaics
香港特别行政区
1 day using the app
Ethercycle replied April 19, 2023

I'm really sorry to hear that you're experiencing issues with creating a new campaign in Crowdfunder. I understand how frustrating that can be.

I'm more than happy to help resolve this problem for you. To provide a clear timeline, you installed the app at 3:15 am our local time, gave a 1-star review half an hour later, and raised a support ticket at 3:54 am. We initiated an investigation at 6 am and estimated to resolve the issue within the same day.

Thank you for your patience, and I look forward to helping you resolve this issue.

May 29, 2023

I've used this app on some of my other stores and works pretty well. I've had a good experience each time

XPRSON
Canada
Ethercycle replied May 30, 2023

Thanks a ton for your review. We're thrilled to know Crowdfunder is working well for your stores. Your kind words mean a lot to us.

Got any questions or ideas? Just let us know. We're here to help you succeed.

Thanks for being with us!

- k。

June 7, 2022

Great app for our crowdfunding products. And the customer service is really quick and helpful. Recommended.

Skoaktiebolaget
Sweden
About 4 years using the app
May 9, 2020

Thanks aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaalot !

Beerfunding
Switzerland
About 3 years using the app
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