Homebase Time Clock,33 reviews

Overall rating
3
Counts per rating level
  • 58% of ratings are 5 stars
    19
  • 15% of ratings are 4 stars
    5
  • 3% of ratings are 3 stars
    1
  • 6% of ratings are 2 stars
    2
  • 18% of ratings are 1 stars
    6
September 15, 2021

Despite our best efforts, the app had a lot of issues. The loading times were crazy, and the staff has been unable to stay logged in!!! The app has many glitches, some of which are so basic I don't understand why it's happening. So far, Sling has worked well for us for scheduling.

Meadow Lilly
United States
About 2 months using the app
June 10, 2021

This scheduling app has been a lifesaver for our shop. Each staff is able to clock in and out easily on the app. Makes scheduling a lot easier for everyone. We also love the request for the time off feature.

Conrado
United States
3 months using the app
Homebase replied June 21, 2021

Thank you for your review! Glad you are loving it.

June 12, 2021

I've been usin this app for a few months and really appreciate how it helps me plan out my scheduling. I love getting the daily email on yesterday's sales vs labor costs. Homebase is a great way to keep schedules organized, have your employees clock in, and understand your labor costs.

Close to the Heart
United States
3 months using the app
Homebase replied June 21, 2021

Thank you for the review! Glad to hear that it is helping you stay organized, and understand your labor costs, that is a huge win.

August 12, 2020

This app works great for scheduling our retail store/POS employees. We can see our daily labour costs and are able to track signing in and out from a remote location. The support has been excellent.

PK bean
Canada
11 months using the app
Homebase replied August 18, 2020

Thank you for the review! Glad we are able you help you manage your labor costs remotely, especially during these times. Let us know if you have any additional product feedback/suggestions.

August 12, 2020

Are use this app for tracking time in our brick and mortar. The integration was easy with a slight hiccup for multiple locations in Shopify. This app is great because it integrates with my payroll and looking forward to the clock in feature on POS.

AndSundries
United States
7 months using the app
Homebase replied August 18, 2020

Thank you for your feedback. We are actively working on making our multi-location integration even easier, so we appreciate the patience! Awesome to hear that you are loving Homebase so far. Please don't hesitate to reach out to our team with any additional feedback or suggestions.

Edited August 14, 2020

We use the app as a convenient time sheet, right on the home screen our POS, for our employees to clock-in. Homebase makes it easy to track hours for employer, and our employees.

Roost Collection
United States
3 months using the app
Homebase replied August 18, 2020

听到你爱Homeb棒极了ase! Thank you so much for your review. Please don't hesitate to reach out to our team with any additional feedback or suggestions.

July 8, 2021

My employees and I struggled to understand and use the app, it is very confusing. The dashboard and schedules sometimes took a long time to load (over 10 seconds), and I was frequently logged out from the app without reason!!
It seems like you need to upgrade to use common features, and this is a bad practice imo. We had hoped for a truly good (and free) solution, but unfortunately, that is not the case here.

Chosen Apparel
Canada
18 days using the app
Homebase replied July 19, 2021

Thanks for your feedback. I have sent you an email separately to resolve some of the confusion and issues you are experiencing with loading times. We know there is a resolution here!

August 12, 2020

Great for scheduling and keeping track of labor costs! It was easy to use and looking forward to the integration where you can clock in/out from the Shopify app.

Bows & Arrows Store
United States
2 months using the app
Homebase replied August 18, 2020

Amazing to hear that we could help you manage labor costs and thank you for the glowing review! Once we have more information on clocking in/out directly from the app, we will send you an update. Thanks for the patience.

August 12, 2020

We have been using Homebase across three business for over 2 years. The app is super easy to use and you can really make it customized to your business. I highly recommend for odd scheduling hours and easy time keeping. Their customer service is also great. The only downside is the kind of confusing increases in price, but they are worth the costs at each step!

Fritzy's Roller Skate Shop
United States
2 months using the app
Homebase replied August 18, 2020

谢谢你的评论!我们的目标是make it as easy as possible for you to schedule no matter the circumstance. We are actively working on making our pricing more clear to our users. The best place to view which features fall under each plan is under joinhomebase.com/pricing. Our support team is more than happy to make sure that your business is on the right plan if you have any questions/concerns!

August 10, 2020

We've been using Homebase for almost two months now and it works great for our team. In the beginning, we had a few questions and customer service was quick to respond and help when we were migrating our staff from the Shopify POS to the Homebase platform.

We have the Homebase app on our iPad that we use for the Shopify POS, and many of our staff have the app on their phones for a smoother clock-in experience. With staff members of all ages, a simple and efficient system is really important for us and Homebase makes everything run smoothly.

As a small business, we are glad that we can do everything we need to do on the free plan, but the features of the paid plans give us a lot to think about in terms of ways we can streamline our processes.

PondView Estate Winery
Canada
2 months using the app
Homebase replied August 18, 2020

Thank you for your feedback! Glad to know that you have found value in Homebase and that our customer service team has been helpful and quick. Once you are ready to explore other plan options, our team can help you figure out which plan makes the most sense for your winery.