Homebase Time Clock,33 reviews

Overall rating
3
Counts per rating level
  • 58% of ratings are 5 stars
    19
  • 15% of ratings are 4 stars
    5
  • 3% of ratings are 3 stars
    1
  • 6% of ratings are 2 stars
    2
  • 18% of ratings are 1 stars
    6
March 11, 2021

The app looks beautiful and I can't wait to get started with it!! The only thing I wish it had was task management (ability to assign tasks to employees or shifts.) Other than that, it satisfies literally every need I have :)

Coco Market
Canada
21 days using the app
Homebase replied March 17, 2021

Hey There! We do have the ability to assign shift notes to an employee before they start their shift. Shift notes are currently accessible on our essentials plan.

August 18, 2020

App is great once i got it figured out. The support team is great, efficient and quick to respond and get you taken care of. I talked with them today and got every single question answered and checked off my list! Would for sure recommend!

Extremely Refined
United States
About 1 month using the app
Homebase replied February 10, 2021

Thank you for your glowing review! We pride ourselves on having a very knowledgeable support team, so we are glad they could help.

July 16, 2020

Absolutely terrible service and far over priced. Even if this was $50 a month it still wouldn't be worth its price. The way they handle accounts is absolutely despicable. For instance, if one of your clerks have had a previous account under a different employer, they need to contact homebase directly to have the information switched over. We experienced NOTHING but errors trying to use this, mixed up old employees..etc. Absolutely disgusted with this application and the developers.

Empire Vape Shop
United States
2 days using the app
Homebase replied July 17, 2020

Hello,
我们非常遗憾,你有一个糟糕的经历with us. We appreciate the feedback and Amy, our head of customer support, is reaching out to you directly to see if she help regain your trust. If she can't reach you, please do call our support team and they will help you connect with Amy. Our phone: (415) 951-3830 Our email: support@joinhomebase.com.

Please also note that Homebase offers are free plan that meets the needs of thousands of businesses. Our priced plans are $20 and $50 per month.

We hope we can do better for you in the future.

- Your Homebase Team