Overall rating
3.5
Counts per rating level
  • 61%的评级是五星级
    297
  • 8% of ratings are 4 stars
    38
  • 6% of ratings are 3 stars
    31
  • 5% of ratings are 2 stars
    23
  • 21% of ratings are 1 stars
    101
October 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

VeganChocolateCompany
Australia
Over 1 year using the app
September 5, 2023

Don't know yet, its connected and working so thats good.

Boxer Bands
United States
9 months using the app
October 18, 2023

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

ModCrate
United States
5 days using the app
July 23, 2023

远离! !去另一个电子邮件服务! !我是opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!

Mil Usos
United States
11天我们ing the app
July 6, 2023

App & store not syncing properly, despite manual resync. The biggest concern & issue is the absolute lack of response and customer service. I've tried several different methods of contacting mailchimp and have waited over several days. Worst customer service compared to other platforms I've used.

Cascade Iron Co
United States
Almost 2 years using the app
August 20, 2023

hello do you have tutorials for setup when customer put email Sign up for our newsletter
i want to send automatic email

JK SMOKE LLC
United States
About 3 hours using the app
Mailchimp replied August 28, 2023

Hey there! Just to clarify, are you wanting to send an automation email when someone signs up? If so, our automation feature has a trigger that sends an email upon signup. Create an Automated Welcome Email: https://eepurl.com/dyilhH

July 13, 2023

Dear it is a good app to marketing via email and more and also this app is more easier than others application

Aymiii
Pakistan
6 days using the app
July 1, 2023

Don't waste your time with this app, their platform is primitive, you spend hours configuring everything according to the instructions, you leave everything ready and supposedly approved, the time comes to send the email and they suspend your account, why didn't you tell me from the beginning that there was a problem? Now the solution is to write to customer service and ask someone to answer so they can tell you why they suspended what they had initially approved.

El Aviador Models
United States
2 months using the app
June 27, 2023

很好……
It was used on my e-commerce website (((www.Hiamazon.net)))
However I will keep an eye on it and will contact their customer service

hiamazon
Egypt
2 days using the app
July 21, 2023

En Shopify me ha aparecido que esta aplicación NO SE ADMITE. En el soporte de Mailchimp no me han dado solución para incompatibilidad a pesar de que parece que la tengo actualizada.

PARIS/64
Spain
5 months using the app
Mailchimp replied August 18, 2023

¡Hola! Envíe un correo electrónico a ecommappsupport@mailchimp.com y nuestro equipo puede ayudarlo a determinar si hay problemas de compatibilidad.

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