Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
    55
  • 2% of ratings are 4 stars
    1
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
    1
  • 2% of ratings are 1 stars
    1
January 2, 2023

Truly amazing app. I tried many of the apps but this is the ONLY one that allows you to restrict the ability to set a pick up time until you mark the order as ready for pick up (packed). I emailed 6-7 other pick up apps and none could do this. I also found that this app was the best one for being integrated into shopify's native pick up functionality. The customization features seem to be the best by far in terms of what you can set and notifications to customers.

Most importantly, the service is STELLAR. They were so helpful, even though I'm definitely among their smaller clients I suspect. They didn't treat me any different. would recommend them 100 out of 10.

Bakline
United States
18 days using the app
December 7, 2022

I recently used Alpaca: Pack, Pickup, Deliver and was blown away by the amazing service. The app is super clean and user-friendly, and the date picker made it easy to schedule my deliveries. The team at Alpaca were incredibly professional and took great care of my issues incredibly fast. I couldn't be happier with the service and would definitely give them 5 stars! Thank you, Alpaca!

Nessie Treats
United Kingdom
12 minutes using the app
June 2, 2022

Une application vraiment excellente et un support tout aussi excellent ! Ryan est toujours disponible et très efficace pour répondre à nos problématiques. Même si on a décidé de ne plus proposer le click-and-collect en boutique, on continue à utiliser l'app pour d'autres fonctions très utiles (principalement pour l'affichage de la disponibilité des articles sur les différents "emplacements" shopify). Customisable et très utile pour nos clients... comme pour nous.
On recommande à 100% !

Colorful Black
France
Over 2 years using the app
May 17, 2022

Alpaca has been great for our busy e commerce pet business. Specifically, when we needed a couple extra tweaks , the tech staff were very fast on email and made all necessary changes so it worked perfectly for us.

Doodle Dogs Boutique
Canada
Over 1 year using the app
July 14, 2022

Hands down the BEST App for my store! It has all the features I needed. Easily customizable and has never had any issues functioning correctly! The support team is always super quick, friendly and efficient! P.S. Looking forward to a more elaborate shipping feature as at the time I checked it out it was based on flat rate shipping rates, which for me it didn't work.

Euro Food Hub, LLC
United States
6 months using the app
February 8, 2022

My business requires customers to select a date and time slot for collection. It has been a nightmare working with Shopify but this app has made the journey so much easier. It has all types of functions that I didn’t even know I needed. Also huge shoutout to the Josh and his team. They have been so helpful.

jncbakery
Singapore
Over 1 year using the app
February 23, 2022

This app's team, from developers to support are rockstars in the best sense of the word. Anytime I've had an issue they've been able to get it fixed or offer suggestions on improving our own workflows. I am very happy with our decision to use their app to facilitate our pickup needs.

Raintree Nursery
United States
大约1年使用应用程序
January 27, 2022

Was a bit confusing at the start, but when reach out to support can get it solved very quick. Nice app, will recommend!

Hazukido Canada
Canada
大约1年使用应用程序
November 30, 2021

I have been using this app for about close to a year and it has worked wonderfully. It did take me awhile to understand how the app works but it's functions are so complete that I'd recommend to anyone running an online store. Josh (and his partner) from Alpaca has been absolutely fantastic in supporting us from day 1. They were quick to understand our challenges and needs, and patiently helped us through every step. I'd this app is worth paying for. Learn it, use it and let it take you further.

Sogurt
Singapore
大约1年使用应用程序
February 1, 2022

I love how streamlined and easy to use this app has been. Alpaca is very straightforward, yet offers a wide range of services and functions. Not only that, but the staff has been super helpful. They helped us throughout our entire integration, and were always quick to respond to our questions. They even implemented a feature we had requested within only a couple days!

The Red Balloon Toy Store
United States
4 months using the app
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