Printaura

我遇到的任何问题他们都能及时解决。我从他们那里订购的东西从来没有任何问题。衬衫和印花质量和到达我们的客户快速和容易。他们的应用程序可以很容易地添加衬衫和一切设置。

出类拔萃:我已经做了22年的平面设计师，对打印机非常挑剔。2020年，我刚在Etsy上切换到服装设计，花了大约一年的时间才找到一台我可以称之为“家”的打印机。我非常高兴找到我的家与打印Aura的几个原因:1)打印质量:打印Aura把打印质量放在第一位。我的顾客对他们运动衫的质量赞不绝口。这不是一个小任务，因为我使用的运动衫是50聚/ 50棉，很难打印。2)客户服务:与Print Aura合作就像与一家小型印刷店合作，提供个性化的客户服务。和谢丽尔一起工作，我觉得我的任务得到了百分百的重视。我从来不用担心与一个更“企业化”的POD公司合作时出现的典型客户服务问题。谢丽尔在任何情况下都表现得非常出色。3)速度:打印Aura始终比我预期的更快地运送我的订单。 My customers love it!!! 4) SELECTION: Print Aura has access to one of the largest selections of garments I have seen, with multiple replacement options to deal with the worldwide stock issues we have been facing since COVID. I have peace of mind going into Q4 that I will have less stock issues than my colleagues that are using other POD companies. Thank you Print Aura and Cheryl for all you do!!!

我觉得写这篇评论很糟糕，因为它不太好，但如果我能让别人避免犯和我一样的错误，这是值得的。我是服装行业的新手。我选择了Print Aura，因为在所有按需印刷公司中，他们有最好的环保意识服装系列，尽管如此，我还是找到了一家很棒的公司，他们有足够的衣服来填满我的商店。我在进入shopify的App Store之前就选择了Print Aura，所以我已经花了5个月的时间进行测试设计，以便在看到App Store中的差评之前拍摄它们并建立我的网站。当我看到他们的时候，我很恐慌，因为我和他们客服的沟通以及他们网站的质量已经给我带来了问题。基本上他们的客户支持是周一到周五通过电子邮件和一个叫谢丽尔的女人。谢丽尔只会在第二天回复我的邮件，所以举个例子，如果我周一给她发了一封邮件，我知道她要到周二才会回复我。她每封邮件只会回复一个问题，所以如果我在最初的邮件中问了两个问题，她只会回答一个。在这种情况下，我会再问一遍第二个问题，然后再等一天才能得到那个问题的答案。她的回答很草率。 She was never downright rude, but I could almost see her eyes rolling when she opened an email. When I asked her for help linking Print Aura to Shopify, her reply was, “you just have to push it through.” Push what through?? I decided right before launching my site that I would slowly switch all of my products over to this other company that I had found and phase out my products on Print Aura. My opening day came. I made some sales and I emailed her and asked her if the sales had gone through just to make sure that we were correctly linked up, as she had been so vague about the process, I was nervous about it. I didn’t hear back from her for almost 5 days!! I had to shut my website down and I immediately switched all of my orders over to the other company and dealing with them has been like night and day. Their website is so user-friendly and they have live chat 24/7. I don’t want to name them because I don’t want anyone to think that this review is about anything more than a warning. To sum it up, the customer service at printaura is terrible! They caused me numerous sleepless nights and major major stress, not to mention lots of money. If I had to do it again, I would’ve done things differently, so let me be your trial by error and believe me when I say that there are far better companies out there!!