Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
    856
  • 7% of ratings are 4 stars
    69
  • 2% of ratings are 3 stars
    16
  • 1% of ratings are 2 stars
    11
  • 3% of ratings are 1 stars
    27
2021年12月22日

After nearly two months of using Refersion, it’s not working for me. The messages / announcements sent to the affiliates are not delivered, and Refersion was informed. No resolutions were provided.

B'Soleil
United States
使用的时间pp: About 2 months
May 8, 2019

Pretty disappointing - very expensive app. The value of an affiliate app is initially in its market place, which attracted only a handful of poor quality affiliates. The support team take days to get back to you with questions, and the system itself took a long time to set up. You can only have one offer on the market place at a time - the effectiveness of this app is really up to you and the affiliate networks you already have. I had to delete it before I began bleeding money.

Improve.Organics
Canada
使用的时间pp: 16 days
Edited August 2, 2018

Just starting to use this. Rating is 2 stars because there is no way to control notifications.
I currently have 13k followers on Instagram (@mr.asadshah) and as soon as I advertised this to my followers I have 400 affiliates within a few hours and 500 in the following day

My inbox is basically destroyed even though I ticked "Disable notifications new affiliates" in my notification settings.

Also, I realise now that, it takes their software time to accept affiliates. There is no option for me to select all of the affiliates and bulk accept all. I have to do 50 at a time. Writing this review and Refersion has only processed 10 out of 50

It is going to take me ages to accept 000's :(

I'll change review if my experience gets better

Asad Shah 2
United Kingdom
使用的时间pp: 4 months
October 24, 2017

Not really helpful for low traffic e-shops. We tried finding affiliates in their marketplace, 2 in 14 days, no sales.

Ozon Boutique
Greece
使用的时间pp: Over 2 years
October 14, 2017

The app DOES NOT integrate with Skimlinks as they state in the integration pages (https://www.refersion.com/integrations/skimlinks). I messaged and spoke with support over a week ago. They should either provide the integration as stated, or remove the claim - very misleading.

Otherwise, the app was easy to install and works without issue.

Laroccaskincare
United States
使用的时间pp: 6 months
Edited September 21, 2017

I had a problem, we are working to resolve. If it is resolved to my satisfaction I will change my review. I do appreciate them reaching out. Look foward to a solution.

Herbal Lodge
United States
使用的时间pp: 11 months
Edited May 10, 2018

Our company was very excited to get started using refersion. Layth and the rest of his team have been so responsive and helpful as we get everything set up. Makes me feel more comfortable starting a new program when you know the customer service will be there to assist whenever we need it. After being up and running for almost 10 months I can say that support response comes and goes. If you have their attention it works, but otherwise you can wait for a long time with no feedback. We have seen our number of affiliates grow hugely since starting with Refersion, unfortunately we are also running into affiliates calling upset and accusing us of stealing from them because they aren't receiving credit for the sales they are generating. Refersion has not had a good response for any of these issues and the issues/upset affiliates are growing. If things don't turn around we are looking for a new solution.

Rada Kitchen Store
United States
使用的时间pp: 3 months
September 26, 2016

应用程序有错误,我有几个客户邮件set about the pop up not going away on mobile. They are currently trouble shooting it but as is its buggy and does not work as advertised. Buyer beware.

Brothers With Glass
United States
使用的时间pp: Over 3 years
Edited September 21, 2016

The app's UI is a bit outdated and confusing, not the most intuitive one. Contact form didn't work, but after contacting customer service via email I got a quick answer and very good customer service.

Joujoujou
Finland
使用的时间pp: 1 day
2016年3月7日,

I have been using this referral program for about a year now...Generally everything works well except I can never seem to pay affiliates automatically via PayPal (as is one of their features) but that's ok, I can live with sending payment manually. 4 weeks ago this program stopped abruptly...No idea why. It is no longer tracking what payments are needed to be paid to affiliates. So far customer support has taken 1 week to get back to me, and still no help although numerous emails have been sent. I will be uninstalling if I don't hear something soon!

Lipstickrepublic 2
Australia
使用的时间pp: Almost 2 years