ShipScout ‑ A/B Test Shipping,20 reviews
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AVOID - their support is nonexistent. Been emailing them daily for a week and not heard from anyone.
We're very sorry for the delay in our response. We've been adjusting our support desk rules and some of our tickets were getting misrouted to spam. You can see from our other reviews how seriously we take our support. We sincerely apologize that you didn't receive our usual level of care.
Given that you're a new customer and haven't used ShipScout at all, we're more than happy to give you a full refund. We hope you consider us again in the future.
Very helpful support staff. Easy to set up and you can create variants that update all your FAQ pages so that shipping message is the same. The only thing is, there is no true way to segment out traffic from new vs. returning users, so everything is randomized traffic.
Pretty accurate app. Straight to the point and has everything you will need while doing a/b testing. Recommend 100%
Helped me make our shipping and logistics more profitable and increase AOV. Highly recommend running a test.
Without even mentioning the stellar customer service, this is a one-of-a-kind app that you absolutely need. We found out that a $2 difference boosted conversion rates by 0.5%. We're looking at testing free shipping thresholds and simply offering free shipping in our next round. Shipscount has a javascript API that will update your website messaging depending on who is in your split test. Get this!
ShipScout is single-handedly the most important and yet underrated in the App store. We used ShipScout to find, through A/B tests, the shipping rate and free shipping threshold that maximize our profit/visitor. I was surprised by how much changing a shipping rate or a free shipping threshold affected our conversion rate, average order value, and ultimately profits. Determining the profit optimizing shipping rate and free shipping threshold has much more potential and impact than people realize. When we got Shopify Plus, ShipScout helped us write a Ruby script to test 3rd party carrier rates ON A SUNDAY.
Traditionally setting up shipping threshold tests has been a huge pain. The Shipscout team and the product are incredible. The app itself is simple to use, and the team at Shipscout is rich in expertise. They've been helpful in every step of launching the most effective test to boost our AOV and improve our total profit per visitor. This app is a no-brainer, and it pays for itself. We've already set up two tests with them and we're very happy with the results.
我绝对推荐ShipScout航运AB test. We found out a huge increase of conversion rate just AB testing free shipping threshold.. amazing! Set up is super easy, and if you have problems Ben and the support team is always ready to assist you. We are really satisfied with this app!
I would definitely recommend ShipScout to any store owner looking to optimize their shipping rate for conversion and profitability. Ben and the support team is simply amazing and worked with us to help define our specific test requirements based on the unique shipping settings of our store. This is a no-brainer app for the store manager looking to make data-driven decisions on shipping rates.
ShipScout helped us run tests that we've been putting off for so long. In just 2 weeks we've already made major decisions based on the results and are seeing increased profit per visitor. Easy to set up and install - our site is a bit funky and support was really helpful with a couple of snags in the process.