Account Executive - Mid-Market - Bilingual Italian
- London,United Kingdom
- Sales and Account Management
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.
这是攸关的工作,直接影响people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
In the Commercial team our mission is to bring more Shopify to more merchants across the globe. To help merchants understand the depth and utility of our products, and make them more successful. We make sure they can access the right product at the right time highlighting its value, whether they are new to the platform, or looking to amplify their growth.
To accelerate our growth, we’re searching for an exceptional Account Executive to join the team at Shopify to help us build the Italian market. Your mission will be to help medium-sized merchants across Italy to identify their goals and make the right choices for their business to succeed.
- Drive sales revenue through new client acquisition within some of the most exciting brands.
- Actively manage the sales process, including positioning, presenting, and demoing the Shopify platform, and closing sales.
- Help merchants to identify their goals and make the right decisions for their business to succeed.
- Create new ways of positioning Shopify as a solution for accelerated growth.
- Build and manage a book of business through outbound prospecting as well as inbound opportunities.
- Be organized - effectively manage an account set, maintain CRM hygiene, and keep detailed and accurate notes of all sales-related activities.
- Identify each client’s unique needs and cultivate effective sales strategies.
- Work cross-functionally with other teams.
- Achieve your sales targets and performance metrics.
Qualifications
- 2 years technology sales experience in a closing role, in a fast-paced environment with a focus on consultative solutions selling for a SaaS or eCommerce company with a proven track record of overachievement.
- Native Italian and fluent in English.
- Deep knowledge of the eCommerce ecosystem in Italy.
- You are a commerce subject-matter expert and have an understanding of unique business needs, in order to show merchants how to 10x their business.
- You love your craft - You have a demonstrated ability to drive sales with all stakeholders (from both the business and IT, mid-level to senior executive), and have successfully, consistently achieved success within a fast-paced, high growth sales environment.
- Merchant obsessed - You are customer-focused and make the best decisions for the customer every time.
- Driven - You are results-driven with a growth mindset and you stay focused amongst the chaos of diving into a new market.
- Analytical - You are able to provide consistent, accurate sales forecasts.
- Solution-Oriented - You have the ability to identify and creatively solve complex problems to keep a sale on track.
- Experience managing high volume of opportunities with forecasting accuracy.
- Thrive on change - Commerce is always evolving, Shopify is ever-changing, and change is constant.
- You have the desire to work in and build a strong team environment where you make each other better.
- You want to have an impact; be involved and do something incredible!
We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. And remember, we want to know what you're really interested in building and why you want to build it at Shopify, so please give us as much detail on this as you'd like in the answers on the next page.
Our belief is that a strong commitment to diversity & inclusion enables us to truly make commerce better for everyone. We encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities. Please take a look atour Sustainability Reportsto learn more about Shopify’s commitments to our communities, and our planet.
At Shopify, we understand that experience comes in many forms. We’re dedicated to adding new perspectives to the team - so if your experience is this close to what we’re looking for, please consider applying.
The shape of a Shopify career
Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.
Ben’s growth trajectory
2014-2016
- A support advisor for 2 years
- Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
- Eventually became a software dev
2017-2019
- Helped launch first finance product for merchants
- Became senior dev and launched new support contact centre
- 领导一个团队作为一个开发经理
2020-2022
- Scaled a team from 4 to 60+ as a senior dev manager
- Became Director for Support and CX Engineering