Mid Market Account Executive - Italy
Milan,Italy- Sales and Account Management
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. Since 2006, we’ve grown to over 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
在EMEA加速我们的成长,我们的搜索ing for exceptional sales representatives to join the team at Shopify. Their mission will be to help merchants identify their goals and make the right choices for their business to succeed.
This team will be critical to our success and will have the opportunity to impact Shopify build for long term success. We are in hyper-growth, and this is where you come in.
Your mission will be to help emerging and mid-market (1-25 million turnover) merchants across Italy, to identify their goals and make the right choices for their business to succeed.
- Drive sales revenue through new client acquisition within some of EMEA’s most exciting Brands
- Actively manage the sales process, including positioning, presenting, demoing Shopify value and closing sales
- Act as a commerce subject matter expert when talking to prospects
- Build and manage a book of business through outbound prospecting as well as inbound opportunities
- Be organized - effectively manage an account set, keep detailed and accurate notes of all sales-related activities
- Identify each client’s unique needs and cultivate effective sales strategies
- Work cross-functionally with other teams
- Achieve your sales targets and performance metrics
Qualifications
- Language skills are essential - we are looking for applicants who are comfortable doing business in both English and Italian
- Vast technology sales experience in a closing role, in a fast-paced environment with a focus on consultative solutions selling for a SaaS or eCommerce company with a proven track record of overachievement
- You are a commerce subject-matter expert and have an understanding of unique business needs, in order to show merchants how to 10x their business
- You have a demonstrated ability to drive sales with all stakeholders (from both the business and IT, mid-level to senior executive), and have successfully, consistently achieved success within a fast-paced, high growth sales environment
- Merchant obsessed - You are customer-focused and do the right things the right way every time
- Driven - You are a results-driven with a growth mindset
- Analytical - You are able to provide consistent, accurate sales forecasts
- Solution-Oriented - You have the ability to identify and creatively solve complex problems to keep a sale on track
- Thrive on change - Commerce is always evolving, Shopify is ever-changing, and change is constant.
The shape of a Shopify career
Ben joined Shopify as a frontline Support Advisor with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.
Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.
Director, Support & CX Engineering
Ben’s growth trajectory
2014-2016
- A support advisor for 2 years
- Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
- Eventually became a software dev
2017-2019
- Helped launch first finance product for merchants
- Became senior dev and launched new support contact centre
- 领导一个团队作为一个开发经理
2020-2022
- Scaled a team from 4 to 60+ as a senior dev manager
- Became Director for Support and CX Engineering