Shopify Careers
Back

Partner Manager, Agency Acquisition, North America

  • Toronto,Canada
  • Sales and Account Management

About Shopify

Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.

This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.

About you

Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.

Before you apply, consider if you can:
  • Care deeply about what you do and about making commerce better for everyone
  • Excel by seeking professional and personal hypergrowth
  • Keep up with an unrelenting pace (the week, not the quarter)
  • Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
  • Bring critical thought and opinion
  • Embrace differences and disagreement to get shit done and move forward
  • Work digital-first for your daily work

About the role

As an Agency Acquisition Partner Manager, you will be responsible for defining, developing, and managing programs to identify new agency relationships with the goal of supporting commercial growth (new business development) and expanding.

You’ll work on things like:

  • Identifying gaps in our current agency portfolio and identifying agencies that address these needs (50% of time)
    • Analysis of existing Shopify Plus agency portfolio makeup
    • Identifying potential agencies to be onboarded that can satisfy gaps in regional opportunities, vertical alignment, and competitor platform migrations.
    • Helping to onboard new partners onto our partnerships program

  • Support onboarding of new agency partners (20%)
    • Act as a point of contact with new agency candidates
    • Work with enablement teams (technical, sales, marketing, PdMs) to ensure a smooth, efficient onboarding process

  • Relationship management with PdM team (20% of time)
    • Working with Partner Managers to understand their portfolio’s performance and what partners can add/replace/augment.
    • Measuring effectiveness and creating strategies to help our partners achieve sustained growth
    • Implementing innovative acquisition tactics, taking advantage of lead sources from across the Shopify ecosystem
    • Build marketing, cross-sell, and acquisition strategies that are cost-effective, scalable and repeatable.
    • 勒veraging the full suite of Shopify products to ensure our partners and merchants make the most of their implementation.

  • Regional Strategic & Operational Planning (10% of time)
    • Conducting research and data analysis to vet assumptions & identify opportunities
    • Developing an operational plan to implement defined strategy
    • Working cross functionality to assess support needs and roadblocks
    • Define financial & resource investment and projected ROI
    • Working closely with multiple teams to gain alignment and execute experiments

Qualifications

  • Experience working in digital retail / ecommerce environments.
  • A strong understanding of Shopify’s competitive landscape, specifically BigCommerce, Salesforce Cloud Commerce, Adobe Magento, Commercetools, among other MACH Alliance members.
  • Experience working with design, development, and digital marketing agencies.
  • Proven ability to develop unique, scalable, high-impact, partnerships for shared value.
  • Creating and monitoring merchant acquisition strategies that can be scaled across multiple partners and partner types
  • Assess the effectiveness of your regional initiatives. Report on success metrics, insights, and recommendations
  • Experience in working with partnerships, sales, marketing, operations, and finance
  • Experience in working with stakeholders from different disciplines
  • 项目管理经验和管理相乘iple projects on the go
  • Excellent communication and organizational skills while being able to stay focused on the big picture and pay attention to details

We hire people, not resumes. If you think you’re right for the role, apply now.