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If you need to take a break from selling or want to redesign your store, pausing your plan could be the perfect solution for you. In this guide, we will walk you through the process of pausing your store and provide important information to consider. Let's get started!
The Pause and Build plan is designed for merchants who want to temporarily stop selling but continue working on their store. This plan costs$9 USD every 30 daysand is an excellent option for those who need to rebrand, redesign, or take a break from seasonal selling.
While on the Pause and Build plan, your storefront remains active, allowing customers to view your website. You can access the admin as usual to make edits to your products, themes, pages, and more. However, the checkout functionality will be disabled, meaning customers cannot make purchases. Below you'll find a complete list of what works and doesn't work when opting to pause your store.
Features That Work on Pause and Build:
Features That Do Not Work on Pause and Build:
When pausing your store on the Pause and Build plan, keep in mind which features will still be accessible and which ones will not. This will help you plan accordingly and manage your store effectively during the pause period.
Before switching to the Pause and Build plan, there are a few important considerations to keep in mind:
To switch to the Pause and Build plan, follow these steps:
Once you've switched to the Pause and Build plan, it's essential to make some adjustments to your storefront to reflect the changes. Since your storefront remains active, it's a good idea tohide product pricesanddisable the add to cart buttonto avoid customer confusion. This ensures that customers cannot add items to their cart while the checkout is inactive.
If you prefer to completely close off your storefront while working on it, you can enable password protection. This option is especially useful if you're redesigning your store or rebranding your business. To enable password protection:
We recommendadding a message你的密码页面,你通知客户r store is temporarily unavailable. You can customize the look of your password page using the storefront editor or explorepage building appsin the Shopify App Store for more control over its appearance.
While your store is paused, it's crucial to keep your customers informed about the temporary closure. You can use various channels to communicate this information:
Update your website:Add a message on your homepage or create a dedicated page explaining that your store is temporarily closed for renovations or improvements. Provide an estimated date for when you plan to reopen.
Email marketing:Send an email to your subscribers, notifying them about the temporary closure and any upcoming changes or updates. Use this opportunity to engage with your customers and share exciting news about your future plans.
Social media:Utilize your social media accounts to inform your followers about the pause and build period. Share behind-the-scenes updates, sneak peeks of what's to come, and encourage them to stay connected for future announcements.
By effectively communicating with your customers, you can maintain their trust and keep them engaged during the pause period.
If you're ready to start selling again, follow these steps to reopen your store:
After selecting a plan, you can resume selling on your store. You are not required to choose the same plan you had before pausing which provides an opportunity to upgrade your plan if your needs have changed. For an overview of each plan and its features, visit ourHelp Center.