Checkout button not working

Subhan_Ahm3d
New Member
1 0 0

Hi,

my website is Oralmax.pk and the add to cart button was working fine i have made no changes but it stopped working out of the blue, the last change i made was over 24 hrs ago related to product description but i have had several orders since but all of a sudden the add to cart is no longer working.

I have tried it on a different browser, my phone computer, and it simply is not functional at all.

Replies2(2)
Moira
商店ify Staff
商店ify Staff
1584 184 236

Hey@Subhan_Ahm3d,

Welcome to the Shopify Community!

Thank you for reporting an issue with your checkout. Our developers are aware of these issues and are currently working on a solution.

We will continue to provide updates to you here as we work to resolve this. Updates are also available via our status page below:

While I was looking at your store I noticed that you have an Instagram account linked. We have a great, free, Shopify Learn Course which gives excellent advice about using Instagram for eCommerce. It goes into all the different ways you can use Instagram to create and engage an audience, so I definitely recommend checking it out. Instagram stories are also another great tool you can still make use of, and we havean excellent articleoutlining some best practices with it.

Moira | Social Care @ Shopify
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- Was your question answered? Mark it as anAccepted Solution
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Moira
商店ify Staff
商店ify Staff
1584 184 236

Hey@Subhan_Ahm3d,

This issue impacting your checkout has now been resolved. If you continue to experience any issues, please tryclearing your cachebefore logging in, or let us know by posting a new topic with as much detail as possible!

Thank you for your patience.

Moira | Social Care @ Shopify
- Was my reply helpful? ClickLiketo let me know!
- Was your question answered? Mark it as anAccepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog