Verify ownership

If you receive a message that a third-party domain is connected to another store, then you need to verify domain ownership to fully connect the domain to your store. You can verify the domain automatically or manually.

It might take up to 48 hours for your domain to be verified. After it's verified, your domain is listed as connected on theDomainspage.

Verify domain automatically

If you purchased your domain from Google Domains, GoDaddy, or 1&1 IONOS, then you can connect your domain to Shopify automatically. When youconnect your third-party domain to Shopify automatically, the domain is verified for domain ownership.

Steps:

  1. From your Shopify admin, go toSettings>Domains.
  2. Click连接现有的域.
  3. Enter your domain, such asjohns-apparel.info, and then clickNext.
  4. A notice displays stating that the domain is already connected to another another Shopify store. ClickConnect automatically.
  5. You will be prompted to sign into your third-party domain provider and consent to the domain provider adding the TXT record to your domain settings.
  6. Follow the prompts from your third-party domain provider.
  7. After complete, you will return to the domain page and your domain begins verification. After verified, the domain is listed as connected on theDomainspage.

Verify domain manually

To verify domain ownership manually, a unique TXT record needs to be added to the domain's Domain Name System (DNS) settings.

Before you begin, make sure that thethird-party domain provider is properly set up to connect to Shopify.

Steps:

  1. From your Shopify admin, go toSettings>Domains.
  2. Click连接现有的域.
  3. Enter your domain, such asjohns-apparel.info, and then clickNext.
  4. A notice displays stating that the domain is already connected to another another Shopify store. ClickConnect manually. If this notice doesn't display, then your domain isn't added to another Shopify store and you can follow the regular steps toconnect your domain.
  5. Copy the unique TXT record value.
  6. In a new browser tab, navigate to your domain provider's website, and log in to your account.
  7. Find the DNS settings or domain management area. If you need help locating your DNS settings, then contact your third-party domain provider.
  8. Add a TXT record with the nameshopify_verification, and then paste the unique TXT record value. If you are connecting a subdomain, then the TXT name will include a period and your subdomain name aftershopify_verification. For example, if your subdomain isshop.johns-apparel.info, then your TXT name will beshopify_verification.shop.
  9. Return to the tab with your ShopifyDomainsettings and clickVerify connection:
    • If your domain verification is successful, then the domain displays as connected on yourDomainspage.
    • If your domain verification isn't successful, then you can either clickVerify connectionagain orAdd domain anyway. If you chooseAdd domain anyway, then aVerifyingbanner is displayed on theDomainspage. If your domain verification is successful, then the domain displays as connected on yourDomainspage.

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