Require phone numbers for PayPal Express Checkout orders

If you use PayPal Express, then you might have noticed that the Shopify order details page doesn't contain the customer's phone number. If you have aPayPal business account, then you can require customer phone numbers from your PayPal account settings.

Steps:

1. Log in to your PayPal account atpaypal.com.
2. Click the gear icon and selectAccount Settings.
3. ClickWebsite payments.
4. BesideWebsite preferences, clickUpdate.
5. InContact telephone number, choose an option forContact telephone:
   • On (Optional Field)- adds the phone number field to your checkout but it isn't required for checking out.
   • On (Required Field)- requires that your customer enter their phone number when checking out.
   • Off- removes the field completely.

Requiring a phone number on checkout usually decreases conversions and sales. Many people don't like to give out contact information. Unless you absolutely need the phone number, you should chooseOn (Optional Field).