Shopify Collabs Community
Your Shopify Collabs Community is the list of creators and affiliates that have applied and been approved to work with you and your brand. When people apply to join your community, you can control which accounts are approved, and which are rejected from your Community program.
Respond to applicants
If someone applies to be part of your Community, then you can choose how to manage their application.
Steps:
From your Shopify admin, clickSettings>Apps and sales channels.
From theApps and sales channelspage, clickShopify Collabs.
ClickOpen app.
ClickRecruit.
ClickApplicants.
Select新应用程序licantsfrom the dropdown menu, and then click the name of a recent applicant that you want to review.
Review the application and the social media information provided by the applicant.
Next to the name of the applicant, choose the status that you want to set for the application:
- Approve- After you choose to approve an applicant, they're added to your Community, and they can begin working with you and your brand.
- Ignore- If you choose to Ignore an application, then the applicant cannot work with you and your brand, unless you choose to approve their application at a later time. An ignored applicant doesn’t receive a rejection email.
- Reject- If you choose to reject an application, then the applicant can not work with you and your brand, unless you choose to approve their application at a later time.
- Interested- If you like an application, but might want a second opinion on whether or not to approve them, then you can mark an application asInterested. You can revisit these applications at any time and choose to approve or reject the applicant.
- Maybe- If you're not ready to approve an applicant, or need some time to think bout the application, then you can mark the application as Maybe.
If you clickApprove, then theAPPROVE APPLICANTdialog opens, and you can confirm your approval, and send your new Community member an approval message.
Optional: If you want to offer an affiliate code to your new Community member, then clickAdd affiliate offer, and then enter the code.
ClickApprove & send message.
Send direct invites to creators
You can send direct invites to creators that you want to join your Shopify Collabs Community. Sending direct invites from the Shopify Collabs app lets you quickly onboard creators you trust, bypassing the application process of joining your community.
You can send invites to creators by navigating toContacts>Affiliatesand then choosing请通过电子邮件. Learn more aboutRecruiting creators.
Manage Community members
You can manage and view information about the members of your Community in theContactspage, under theMembers选项卡的Shopify Collabs应用。您可以访问social media metrics for your Community members, such as follower count, affiliate offers that you have given them, and the total number of sales they have generated for your business.
From theMemberstab, click the name of the Community member that you want to review. TheCreator Profile Cardopens, and you can review their personal information, shipping address, birthday, social media metrics, and social media content.
Remove a creator from your Community
You can archive a creator from your community. If you want to end an affiliate relationship, then you can archive the creator in your Community settings.
Steps:
From your Shopify admin, clickSettings>Apps and sales channels.
From theApps and sales channelspage, clickShopify Collabs.
ClickOpen app.
ClickContacts.
Locate the creator that you want to archive.
Using theActionsdrop-down, selectArchive member.
In theArchive memberpop-up, clickArchive this member.
Gifts
Gifts can be sent only to Community members.
Create a gift
You can offer three different gift types to your Community members. You can choose to sendFree products,Discount code (%), orDiscount code ($). After a gift has been created, it's saved in yourGifts list, so you can send it again in the future.
Steps:
From your Shopify admin, clickSettings>Apps and sales channels.
From theApps and sales channelspage, clickShopify Collabs.
ClickOpen app.
ClickPrograms.
ClickGifts.
ClickCreate new gift, and then select the gift type that you want to create from the drop-down list.
On the gift details page, enter the gift name, and complete the gift details, including selecting a product, or discount amount.
ClickCreate gift.
Send a gift
From your Shopify admin, clickSettings>Apps and sales channels.
From theApps and sales channelspage, clickShopify Collabs.
ClickOpen app.
ClickPrograms.
Click theGiftstab.
In theGiftssection, clickSend this giftnext to the gift you want to send.
In the newSEND GIFTwindow, clickSelect members.
Choose the Community member that you want to send a gift to, and then clickSelect.
Confirm all of the information, including shipping method, and billing address.
ClickSend Gifts.
After your Community member claims their gift, an order is created in your Shopify admin to fulfill.