Setting up Shopify Payments for POS

This page was printed on Jun 30, 2023. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/getting-started/setup-payment-method/shopify-payments-pos.

Shopify Paymentsis the simplest way to accept payments. It eliminates the hassle of setting up a third-party payment provider or merchant account and having to enter the credentials into Shopify. With Shopify Payments you're automatically set up to accept all major payment methods as soon as you create your Shopify store.

After you set up Shopify Payments, your customers can make credit card payments on your store. You can activate Shopify Payments from thePayment providerspage in the Shopify settings. When you set up Shopify Payments, you need the following information:

  • your Employer Identification Number (EIN)
  • your banking information
  • the average price of your orders
  • the average shipping time of your orders

Shopify Payments is available only to stores in certain countries and regions. With Shopify Payments you're automatically set up to accept all major payment methods as soon as you create your Shopify store.

On this page

Activate Shopify Payments in the POS app

IfShopify Paymentshas been set up for your store, then you can accept credit card payments in person. After you set up Shopify Payments you need to activate it in the Shopify POS app.

Steps:

  1. From Shopify POS, tap≡>Settings>Payment settings.
  2. In theDefault Payment Typessection, verify that the Credit/debit option showsAccepted.

Accept card payments without a signature

You can accept card payments without a customer's signature if you meet the following requirements:

  • Your store is located in the United States.
  • You're usingShopify Payments.
  • You're using an EMV card reader.

This option is turned off by default, but you can enable it from the Shopify POSPayment settingsscreen.

Steps:

  1. From Shopify POS, tap≡>Settings>Payment settings.
  2. In theDefault Payment Typessection, tapCredit/debit.
  3. Tap the toggle to enable or disableSkip customer signatures when possible.

Supported countries and regions

Use the following list to find out if Shopify Payments is available to use with the Shopify POS app in the country where your business operates:

If the country where your business operates is not supported by Shopify Payments, then review the list of otherpayment gatewaysthat Shopify supports.

Country and currency compliance for selling in person

When you process a POS transaction in person using Shopify Payments and a Shopify card reader, you must follow the payment rules for the country you're processing the transaction in. To accept in-person POS payments in multiple countries, you must create a separate Shopify store and Shopify Payments account for each additional country, unless your store is in the European Union (EU). If your store is in the EU and sells in euros (EUR), then you don't need to create separate accounts and can have POS locations in other EU countries all managed by one Shopify store.

Requirements

Shopify POS helps your business adhere to country requirements as long as your business meets the following requirements:

  • your Shopify store country must match the country of your physical store's location
  • your Shopify account currency must match the currency of your physical store's location

To accept payments with a Shopify card reader, your Shopify account and Shopify Payments account must have the same currency, location, and country settings. However, if your store is in a country that is part of the European Union and sells in euros (EUR), then you can have a POS location in another European Union country. For example, your store can be located in Germany with a POS location, and also have a POS location in the Netherlands with both locations selling in EUR.

Set up a new Shopify store to accept POS payments in a different country

You can accept in-person POS payments using Shopify Payments and a Shopify card reader in only one country per Shopify account, unless your store is in the European Union (EU). If your store is in the EU and sells in euros (EUR), then you don't need to create separate accounts and can have POS locations in other EU countries all managed by one Shopify store.

You don't need to set up additional stores for international locations where you don't accept in-person POS payments, such as locations for warehousing or inventory management. Accepting payments online from other countries also doesn't require different Shopify accounts. For example, Jane's retail store is in the United States and she has a warehouse to store inventory in Canada. Jane doesn't need to create a new store for her warehouse in Canada because she doesn't accept in-person payments in Canada. However, if Jane wants to start selling in-person using Shopify POS in Canada, then Jane needs to create a new Shopify store that is based in Canada and sells in CAD.

Steps:

  1. Create a new store, registered in the country where you want to accept in-person POS payments and with the appropriate currency.
  2. Set up the new store. You can export your product information from your original store usingCSV files.
  3. Create a new Shopify Payments account, registered in the country where you want to accept in-person POS payments and with the appropriate currency.

Bank account requirements for Shopify Payments

Bank account requirements depend on the country where your store is based. Refer to requirements for eachsupported country.

Edit bank account information

If you change banks or if your bank account details change, then you can update the information in your Shopify Payments settings.

You can't use prepaid bank cards as bank account credentials to receive payouts from Shopify Payments.

Steps:

  1. From your Shopify admin, go toSettings>Payment providers.
  2. In theShopify Paymentssection, clickManage.
  3. UnderPayout bank accountin thePayout detailssection, clickChange bank account.
  4. Enter your bank account information, then clickSave.

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