Setting up shipping rates for Shopify Fulfillment Network
When you fulfill your orders through Shopify Fulfillment Network (SFN), the cost of fulfillment and shipping is combined and charged to you in your monthly Shopify invoice. SFN uses a package's size, weight, and shipping zone to determine your shipping costs. For more information about how your shipping costs are calculated, refer toPrices and billing.
To ensure that you're covering your shipping costs, review whichshipping rate strategyis best for your business. Shipping rates can be changed at any time as your business needs change. SFN doesn't supportcarrier calculated shipping rates.
Shopify shipping overview
Shopify's shipping settings are centered aroundshipping profiles. Shipping profiles use product-based shipping rules that enable you to set up shipping rates for specific products, and charge different amounts based on where the products are being shipped to.
Within each profile, you can createshipping zones. Shipping zones are used to create a group of countries or regions that you can then assign the same shipping rates to. For example, you can create a shipping zone for the US that has a free shipping rate, and another zone for Canada that has a $5 flat shipping rate.
Within each shipping zone, you can set upshipping rates. For products that are fulfilled by SFN, you can useflat shipping ratesorfree shipping rates. Carrier calculated rates aren't supported by SFN.
Locationsare a physical place or an app where you sell products, ship and fulfill orders, or stock inventory. When you fulfill orders through SFN, then a location for SFN will automatically be added in your Shopify admin. If you stock or fulfill products from other locations, then you will need toadd each locationin your Shopify admin.
Learn more about fulfillments when you have multiple locations.
Considerations when setting up your shipping zones for SFN
If a country or region is added to a shipping zone that has shipping rates assigned to it, then the country or region becomes eligible for fulfillment. Use caution if you use the剩下的Worldfeature to assign zones and shipping rates to your shipping profiles, as it might include countries and regions that aren't supported by SFN. A zone should contain a list of only the countries and regions that are supported by the fulfillment centers.
Another thing to note, if an order is split between fulfillment by SFN and an additional location, then the order can fall under two separate zones. If a fee is assigned to each shipping zone it will add both fees together. Read aboutcombined shipping rateswhen setting up your rates to avoid over charging your buyers.
After you finish setting up your shipping rates, you canassign shipping speeds to your shipping ratesto associate the shipping speeds offered by SFN to your shipping rates.
Split shipments on SFN
If you fulfill your orders from the SFN location as well as other locations, and you have a single shipping profile assigend to both, then split shipments might occur.
If an order can't be fully fulfilled at one location, then the shipments will be split if the following requirements are met:
- there are other locations that have the necessary inventory
- the other locations contain the same countries or regions and shipping rates within their zones
Split shipments result in your being charged for shipping multiple times. For example, if an order has 3 line items where 2 can be fulfilled at SFN and 1 item at a non-SFN location, then the order is split. SFN ships 2 items, and your non-SFN location ships the remaining 1 item. You're charged shipping for each respective shipment.
To help avoid split shipments, make sure that all of your fulfillment locations are sufficiently stocked with your inventory.
Draft orders on SFN
Draft orders that aren't submitted directly through the online store don't follow the same logic when determining which location to fulfill the order from. These orders default to theFulfillment Priority Location. Some apps can also cause orders to default to theFulfillment Priority Location. ContactSFN supportfor more information about approved apps.