Two-step authentication using Shopify mobile prompts as a backup method

Shopify移动提示使用移动设备来娱乐eive a message when you log in that asks you to confirm that you are trying to log in to your account.

Shopify mobile prompts can only be used as abackup two-step authentication method. You must set up one of the following authentication methods as your primary method:

• Authenticator app
• Security key or Biometrics
• SMS text message

The Shopify app must be installed on the mobile device that you use for Shopify mobile prompts.

Benefits of Shopify mobile prompts

It's recommended to use Shopify mobile prompts instead of text message (SMS) verification codes to help you secure your account for the following reasons:

• Attackers might try and steal authentication codes sent through SMS. Shopify mobile prompts help protect you against attackers by sending them more securely to only your signed in devices.
• Shopify mobile prompts give more information on any login attempts to your account. This information includes the device, location, and time.
• You can quickly block suspicious activity using Shopify mobile prompts. If you didn’t try to sign in to your account, then tapNoon the notification to secure your account.

Before you begin

Before you set up Shopify mobile prompts, make sure that you complete the following:

• Set up a primary authentication method.

• Install theShopify appon the mobile device that you use for Shopify mobile prompts. If you already have the Shopify app installed on your mobile device, make sure that you have the most recent version.

• Log in to the Shopify app on that device.

Set up Shopify mobile prompts

1. Log in to the Shopify app on the mobile device that you want to use to receive push notifications.

2. From your Shopify admin, click your username and account picture.

3. ClickManage account>Security.

4. In theTwo-step authenticationsection, clickAdd another method.

5. Enter your password, and then clickNext.

6. From theAuthentication methodlist, selectShopify Mobile prompts.

7. Select the mobile device that you want to use to receive notifications. If your device isn't on the list of available devices, then verify the following:

   • You have the most recent version of the Shopify app installed on your mobile device.
   • You're logged in to the Shopify app on that device.

8. If your device wasn't on the available list, then after you log in to the Shopify app on that device, you need to perform the following steps again:

   1. In theTwo-step authenticationsection, clickAdd another method.
   2. Enter your password, and then clickNext.
   3. From theAuthentication methodlist, selectShopify Mobile prompts.
   4. Select the mobile device that you want to use to receive notifications.

9. ClickSend mobile prompt. A test message is displayed on the device that you selected.

10. On your mobile device, tapApprove. You receive an email message that states that you have enabled Shopify Mobile prompt as a backup method.

11. From your Shopify admin, clickComplete.

12. Save your recovery codes如果你失去你的移动设备。麦e sure that you store them in a safe location offline that you can access in multiple ways, such as from your mobile device, your desktop computer, and from a printed document.

Now when you log in, you can use your mobile device for two-step authentication.

Activate two-step authentication notifications

If you don't receive notifications after you set up Shopify mobile prompts, then you might need to verify that you have enabledSecurity updatesandMulti-factor authenticationfor the Shopify app on your mobile device.

Steps: