Renewing Shopify-managed domains

If you have a Shopify-managed domain, then you can automatically renew your domain subscription in your Shopify admin. Automatically renewing your domain ensures that your ownership doesn't expire. You don't need to renew yourmyshopify.comURL.

You can choose whether to enable automatic renewal when youbuy a domain through Shopify, or at any time from your Shopify admin. If your domain isn't set to renew automatically, then you need to enable automatic renewal before the end of the registration period to prevent your domain from expiring.

If you want to cancel a Shopify-managed domain, then you candeactivate automatic renewalso that it expires at the end of the registration period.

By default, the Shopify store owner's email address and information are used to purchase and renew domains. Make sure that your email address is up to date so that you receive notifications about your domain subscription.

Activate automatic renewal

1. From your Shopify admin, go toSettings>Domains.

2. Click the domain that you want to configure.

3. In theAuto-renewsection, selectAuto-renew this domain every year.

Your domain renewal is charged automatically on the date listed. To ensure that your domain subscription is successful, the renewal date is 14 days before the end of the registration period. Domain renewals are charged separately from your monthly subscription charges.

Deactivate automatic renewal

If you don't want your domain subscription to renew automatically, or if you want to cancel your Shopify-managed domain, then you can deactivate automatic renewal in your Shopify admin.

Steps:

1. From your Shopify admin, go toSettings>Domains.

2. Click the domain that you want to configure.

3. In theAuto-renewsection, clearAuto-renew this domain every year.

After you deactivate automatic renewal, your domain expires at the end of the registration period. If you don't want your domain to expire, then you need to enable automatic renewal before the expiry date.

Deactivate automatic renewal for .de and .at domains

Due to German regualtions for.de和奥地利规定.atdomains,.deand.atdomain renewals can't be deactivated from your Shopify admin. If you purchase a.deor.atdomain through Shopify, then your domain continues to renew automatically until you cancel it.

To cancel your.dedomain, you need tocontact Shopify supportat least 5 days before the domain's scheduled renewal date. The email must contain a completedDomain Termination/Deletion formand specify whether you want your domain to be canceled immediately or at the end of the registration period.

To cancel your.atdomain, you need tocontact Shopify supportat least 3 days before the domain's scheduled renewal date. The email must contain a completedDomain Termination/Deletion formand specify whether you want your domain to be canceled immediately or at the end of the registration period.

After you provide the required information, the support team submits it on your behalf. When your domain is canceled, it's immediately deleted from the registry and becomes available for anyone to purchase.

Renew an expired domain

If your domain subscription expires, and you want to keep using your domain, then you have 40 days tocontact Shopify supportto renew it. This is sometimes referred to as the grace period. You can't renew an expired domain yourself.

If you don't renew an expired domain during the grace period, then you might be able to renew it during the redemption period bycontacting Shopify support. The redemption period lasts up to 30 days after the grace period. There are additional costs associated with renewing a domain during the redemption period.

If your domain isn't renewed by the end of the redemption period, then it's deleted from the registry. Your domain might be available to buy againthrough Shopifyor from a third-party domain provider, but there is no guarantee that the domain will be available for purchase. If you want to keep the domain, then review your domain expirations dates and ensure that you're renewing your domains ahead of those expiration dates. You can alsoactivate auto renewal.