Shopify Community

Ask a Question

Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

Learn more

A Chance to Win A One Month Shopify Subscription Credit

想赢得一个月的Shopify订阅信贷? Fill out the Shopify Community survey below – we would love to hear from you. Your responses will help us improve our platform and your experience! Once you have complete...

Learn more

Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

Learn more

top-view-of-hands-ready-to-open-a-cardboard-box Cropped.jpg

Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

Learn more

shopify-academy-foundations-certification-16-9-v1-size.png

Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

Learn more

Recent Discussions

Ask a Question

Recent Unanswered Unsolved Solved

Shopify Discussions

Why is Someone (initials YA) Already Logged into My Account When I Try...

Has this happened to anyone else? Someone is already logged into my account before I could even log on. See screenshots; I also took a video of th...

Payments, Shipping, and Fulfillment

Unfulfilled vs fulfillment in progress

Hi, I was wondering what the difference is between Unfulfilled and Fulfillment in progress in the order page is. I have two skus that are marked unful...

Technical Q&A

Update cart counter in real time?

I want to implement a cart counter that updates in real time. If user adds item on product page or changes quantities on cart page the counter sho...

Shopify Apps

payment app process refund requests failed

Shopify gives some documents showing how a payment app processes refund requests, Based on the guidelines given in this document, my payment app work...

Online Store and Theme Development

"view all" button

Theme used: Spotlight I'm having an issue, I have 4 pages. One of my pages, my kids products page, has a view all button bc I have more than 25 p...

GraphQL Basics and Troubleshooting

Orders missed randomly when updatedAt filter is applied

Hi all, We have a GraphQL integration with Shopify that was pulling in all orders created in the last 60 days, in addition to satisfying a few fur...

Shopify Design

Making Payment Type Icons Larger

Hi! I was wondering if anyone knows a way to make the payment icon types larger. They are currently super tiny in the footer. I am currently using...

Shopify Design

Bullet points not formatting correctly

Most bullet points in the product description are appearing above the text that they should be next to. Link to store preview: https://74mcqh2zikr...

Store Feedback

Many ATC but extremely low conversion rates

In the last seven days I've had 178 add to carts but only 36 reached c/o and 8 converted. My conversation rate is 0.44% which is very low. I would lo...

Extensions

cannot add checkout rule to store

Hi, I have been creating a shopify function for the cart checkout validation and it was working fine I added it to my store and had it working. I ...

Technical Q&A

How to hide floating widget on the checkout page

I have a floating widget on my store that is in the bottom left corner, the script is added to the header of the site. It displays on every page. Is t...

Shopify Design

Remove arrows in the announcement bar, prestige theme

Hi, please can someone tell me how can i remove the arrows from the announcement bar in the prestige theme?

Shopify Discussions

Sell Out of stock items and still allow filtering of in stock items

We sell products that are in stock (fast delivery) and out of stock (longer delivery). We want customers to be able to filter on only items that are "...

Shopify Design

Customizing colors on Product Page - Dawn Theme

Hello, With Dawn you can customize the color schemes for all sections through the editor, except for the product detail section, It appears that t...

Shopify Discussions

Rimborso delle fondi

Ciao, Voglio riattivare il mio account Shopify perché ho bisogno dell'aiuto di Shopify per recuperare il denaro addebitato sul mio conto PayPal oggi, ...

Shopify Translate & Adapt

Translate & Adapt - translating the e-mail notifications

Hi there - I've tried getting shopify support help with this but with no success. We are using translate & adapt to translate our store. Everything...

Technical Q&A

Geburtsdatum als Pflichtangabe im Kundenkonto einpflegen

喂爱社区!我想吃汉堡e folgende Frage und habe auch eine aus 2021 stammende Antwort im Forum gefunden, habe mich aber gefragt ob das mitt...

Payments, Shipping, and Fulfillment

Payoneer Checkout Account Setting Up Error

Hello! I want to receive payment through Payoneer and all my Payoneer information are ready but I am getting the following error: Finish setting up y...