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Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

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Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Shopify Design

Mobile View of My Flow Theme Website Has White Gaps

Hey guys so I finished my design for my flow themed website that includes a few gifs (see desktop view attached). However when I turn on the mobile ...

Accounting and Taxes

Charge on account with Quickbooks Accounting

We are moving from Quickbooks POS to Shopify and wanted to know if you can have customers with an account that they charge to and pay later through th...

Products, Variants, and Collections

Variant price gets multiplied by 1,000

我们是俄文nning into an issue when attempting to modify variant prices with the Product Variant API where the provided price gets by 1,000. We've b...

Shopify Design

Footer Background Image

Hello, I need assistance with setting a background image for the footer section of my store. I am using the Impulse theme. store url: https://testin...

Group Conversations

Shopify Apps

In-UI Product accessories?

Is there an app that lets you set a list of accessory items per each individual product that is built into the native Shopify product page? I know tha...

Shopify Design

Adding a menu to the announcement bar

Hello, I would like to add an in-line menu on the announcement bar at the top of my website. Would anyone kindly be able to help me with this? ...

Payments, Shipping, and Fulfillment

I am stuck and need some help

Someone told me to change contry from pakistan to US and I did this and got stuck. So kindly revert it please cause this is my first time shopify exp...

Shopify Design

Editing code for custom image on cart page - Ride Theme

I'm attempting to edit code for the Ride theme where if someone adds a customized product to the cart, the image is the customized preview instead of ...

Shopify Discussions

Checking for fraud

I'm getting "checking for fraud" on my dashboard. My merchant service provider says it on the card holders end, but I have used the card for other bus...

Shopify Design

Parameter missing

I entered a few line item properties, now I am having an issue submitting my cart. Is there a code I need to change. I’m learning to code. I am using ...

Shopify Design

Need to change padding of a section for mobile only

For my image with text section at the top of my home page i need to change the top padding to 0px for mobile only, any help would be appreciated. ...

Shopify Discussions

Remove Inactive Stores

Dear Shopify Support Team, I hope this email finds you well. I am writing to request your assistance in permanently removing inactive stores from the...

GraphQL Basics and Troubleshooting

Getting a consistent "INTERNAL_SERVER_ERROR" when running bulkOperatio...

I am getting a consistent {"errors":[{"message":"Internal error. Looks like something went wrong on our end.","extensions":{"code":"INTERNAL_SERVER_...

Shopify Discussions

Opening Shopify Store without SSN in Finland

Hello, I have built my store on shopify but I am not able understand how to start the business as I do not have an SSN or an EIN in the US. I plan...

Shopify Design

Remove the currency unit of the product price

I am using the sense theme template.How can I make the currency unit here not to be displayed?

Wholesale and Dropshipping

Regarding 3rd payment providers

After Greeting. I want to sell my print on demand shirts,hoodies and accessories internationally. So i have to use a 3rd party payment gateways to su...

Site Speed

Can't access my store from home wifi - seeing error: You connection ne...

Can't access my store from home wifi - error You connection needs to be verified - I 'm seeing below error when I 'm trying to access my store f...

Fulfillment and Inventory

Convert Existing Location to Fulfillment Service

I am trying to convert our custom fulfillment program to the new fulfillment orders workflow. I've been going through the migration document and have ...