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Announcements

Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Partners: Support for API version 2022-04 extended to June 30, 2023

Shopify is extending support for API version 2022-04 to June 30, 2023 (previously March 31, 2023). All public, and custom using API resources which support end with the API versions 2022-04 and 2022-07 will stop working as i...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Action Required - Migrate to Fulfillment Orders API by June 30, 2023

Update: Support For API Version 2022-04 Extended To June 30, 2023. TL;DR: Any public, custom or private apps leveraging the deprecated Fulfillment API endpoints will stop working on June 30, 2023 in favor of the new Fulfillm...

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Recent Discussions

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Shopify Design

Canopy Theme: Product Page & Cart Menu Design Help

你好,我would like to make some edits to the websites design and I've been messing with the coding for a while and cant figure it out. 1) On...

Shopify Design

Issues Loading Product Images on Mobile

Every once in a while - it seems when publishing a new product - we get issues with product page images loading on mobile. We use the Archetype Motion...

Technical Q&A

Hello I need domain help 6/17/2023 DandyMOon

I dont have much experience with this service. i bought a domain and i'd like to connect it. I thought i connected it and it still says unverified and...

Shopify Design

Edit a product from Website View

Hello, Until a few days ago, when checking my website from admin, it came up with the message along the bottom - "Edit Product from admin (or similar...

Shopify Discussions

Unable to disconnect Shopify from facebook business account - PLEASE H...

Hello, I'm trying to disconnect my Shopify from my old Facebook business account and connect it to a new one. I removed everything however I am sti...

Shopify Design

Cant make save collections

If i try and save a collection it says “You need permission to edit collections, Request acces from your Administrator” but i don't have one its my bu...

Payments, Shipping, and Fulfillment

No Shipping Charges at Checkout Even Though Shipping Schedule Entered

I have shipping set up by price. However, when I go to checkout, no shipping is added in. Don't know why. This store can’t accept real orders or re...

Shopify Design

Banner size optimization for desktop/mobile

Hello everyone i am having issues trying to make the banner of the landing page the right size. When selecting "Small" as an option, i get the wan...

Solved

Shopify Design

Product landing page design messed up

My page's product landing page is messed up, pills not showing correctly, sepparators not appearing, add to cart button also messed up. I don't know w...

Shopify Discussions

Segmenting by amount spent or number of orders within specified time f...

Would really like a way to segment customers by the amount spent in the past x amount of days and by the number of orders placed within x amount of da...

Shopify Discussions

Lost Account email & Password - Do not have access to store URL

As the title states, I cannot find the email used for my account, or the password, OR the URL for the store itself. I signed up for a trial and fo...

Shopify Apps

Single account per person verified

I’m trying to figure out if it is possible to make is so that all customers must verify their account with a government ID (using one of the many apps...

Shopify Discussions

no sales

Hi, I have my store for a little more than a week now and ive not made ANY sales. is this normal or is there a prolem with my store or the way it loo...

Shopify Design

How to translate a section id from inspector to a section json or othe...

I am trying to edit my product landing page. I want it to display my images in a different order than I uploaded them to my product catalog. I know ...

Store Feedback

Sales

I have about 40 odd people a day viewing my site, so i have the traffic flow, (Kinda) i just cant seem sell anything, im feeling like its a the produ...

Customers, Discounts, and Orders

Fortune teller discount

does this exist or can someone develop it?? I want an 80s style “cootie catcher” fortune for people to click to reveal their discount . Way more ...

Shopify Apps

How to change / log out google account for GA4?

It says "Shopify uses this account to manage Google Analytics." How do we change this to another google account? There's no log out or modify but...

Shopify Design

Changing the background color of a Button

Hi, I am using the Dawn theme and currently the background is black, but I want the button to be white, so i change the color of the button to white b...

Shopify Discussions

How to Remove/align collection names under collection image

Hello All, Need Help! How can I remove collection names that come below the collection image automatically? If can't be removed, I want to at least...