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Announcements

Built for Shopify - Choose Apps With Confidence

Feel confident choosing, installing, and using apps to unlock opportunities for your business. With the Built for Shopify program, you can quickly identify apps that align with your expectations for performance, safety, usef...

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Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

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Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Ecommerce Marketing

Is Shopify Email Adequate? Social Links in email?

Hello, I have a Shopify store. I use Campaign Monitor for my email marketing. I am considering switching to Shopify for email marketing, but am concer...

Technical Q&A

Extra Charges

I had one customer reach out to me about her bank account being charged twice. I only show the transaction once on my end. The two amounts charged are...

Shopify Apps

Does Shopify retry calls to admin links?

Hi, In my Shopify app, I have added an admin link for the order details page. I noticed that the page to which the admin link points is called twi...

Shopify Discussions

Current Billing Cycle: Shipping Fees

Up until recently, I've been able to view my shipping fees as they accrue on the current billing cycle. I noticed recently that "View Fees" link is no...

Shopify Scripts

Checking cart items in Cart.js

Hi All! I would like to check whether there are digital and physical products at the same time in the cart and block checkout. I have tried to...

Shopify Design

Dawn theme banner container mobile

Hello, I would like to keep the white container in the banner as shown in the desktop version, and adapt it all to fit nicely on mobile devices. Tha...

International Commerce

Shopify Market Payment in S.Korea

Hello Shopify Community, I'm planning to expand my store to USA/CANADA by using Shopify Market. I have some questions before I start setting up my...

Shopify Design

Insert Tik Tok logo in the footer of my website

Hello, cannot change the Tik Tok Logo in the footer of my website: https://kyrositalia.it/ While selecting icons it does not appear the Tik Tok ic...

Accounting and Taxes

W-9

Where can I get my TIN (tax identification number) from my W-9

Shopify Discussions

My domain

hello I bought my domain from Google I added it to my store/website it's saying not yet connected is that because I need to wait or I have not ...

Shopify Apps

Google Tag not connecting when using google and youtube app

I have the google and youtube app installed on my site. It's connected to merchant centre, ads and analytics. Conversions were being tracked perfectly...

Shopify Apps

Resolving GraphQL Query Error in Order Transactions: Seeking Suggestio...

Hello Everyone, I encountered a problem while attempting to retrieve order transactions using GraphQL. I seem to have hit a wall and would greatly ap...

Shopify Apps

Delivery customization extension - function doesn't run on merchant's ...

We are implementing a delivery customization extension, but the function doesn’t seem to run at all. The extension is working as expected if the app ...

Shopify Design

Mobile Layout - Space Between Product Title and Image

Hello. So on a mobile device, if the phone is vertical, the space between the product image and title is closer together. However, when the phone i...

Shopify Design

是某种方式如何设置颜色色板吗With Metafields In Impulse Th...

I want to configure color swatches with color metafields. Maybe someone can help me with this issue? Thanks

Technical Q&A

Theme App Extension IOS DeepLink

Our team is developing an authentication flow to connect user's (from our mobile app) account to a purchase session on a merchant's shop. To do that, ...

Shopify Discussions

Slooooooow

My imagination or has Shopify gotten incredibly slow in the past two days? Anybody else having issues?

Payments, Shipping, and Fulfillment

Payments Shopify gateway on hold

Dear Shopify Support Team, I hope this message finds you well. I am writing to express my deep disappointment and frustration with the service I have...

Solved

Shopify Flow App

Tagging an order with B2B company location

Hi all, I'm working on a flow which triggers when a customer places an order. When an order is placed, I would like to tag the order with the name...

Shopify Discussions

Drop Down Screen gone

Hello I just recently seemed to have lost my drop-down screen that showed the newest item, most expensive, least expensive, etc. Is it possible to g...