Shopify Community

Ask a Question

Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

Learn more

A Chance to Win A One Month Shopify Subscription Credit

Want to win a month of Shopify subscription credit? Fill out the Shopify Community survey below – we would love to hear from you. Your responses will help us improve our platform and your experience! Once you have complete...

Learn more

Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

Learn more

top-view-of-hands-ready-to-open-a-cardboard-box Cropped.jpg

Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

Learn more

shopify-academy-foundations-certification-16-9-v1-size.png

Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

Learn more

Recent Discussions

Ask a Question

Recent Unanswered Unsolved Solved

Ecommerce Marketing

Facebook & Instagram Channel - Something went wrong Your details cou...

Hi, I've been trying to connect Facebook & Instagram Sales Channel to our Meta account. However, I've been getting this error in the screenshot. I...

Shopify Discussions

Can I put comment and attachment on order timeline or on notes of orde...

Hi, I am building an application in Shopify, where I will be creating an document for users whenever order is fulfilled so what I wanted to do , i...

Ecommerce Marketing

Sticky Cart

Can I add Sticky Cart in the Prestige Theme in the trial version of the Prestige Theme, if yes then how ?

Customers, Discounts, and Orders

will abandoned checkouts appear in orders

As stated on the page, A checkout is considered abandoned after the customer has added contact information, but before the customer has completed t...

Extensions

Syntax Error In Tag 'Render'

Hello guys, our app using App Block to add a widget to store theme. But currently, this error message appended instead of the widget. Is there any pro...

International Commerce

Why there are currencies that are not in my Markets setting displayed ...

When the Country/Region selector in the Header is clicked, it displays all the countries with their unique currencies, for instance, Switzerland CHF, ...

Shopify Design

Remove white area in header.

I want the mobile version to match the desktop version. In mobile there's a white area and on desktop my logo begins right under the nav bar. I can'...

Shopify Discussions

Order Cancellation by Customers

HELLO So we wanted to know if customers can cancel or edit the order after placing or confirming the order. and what if the customers have not mad...

Technical Q&A

Product Detail Tab height trouble on Aurora theme

I am creating a site using the official theme called Aurora. Originally, the content elements entered in the product management can be put in the tab...

Shopify Discussions

Variants are not clickable after change language

Hello, on my store (https://thehouseofpetali.com) I use theme Impact. I had the product page already setup and variants working done at the defua...

Shopify Discussions

Kalles Header Customization

Hi There, I am using a Kalles theme and want to ake my border looked alike the attached document. Logo with the search form and menu under it. ...

Shopify Discussions

Fashionopolism - Dropdown options taking up multiple lines

Hi, I have the Fashionopolism theme being used on iathletic.com.au. I'm unable to add dropdowns without them text wrapping. How can I ensure that ...

Shopify Discussions

Microsoft Channel is not ready.

Hello i hope you are doing well. Microsoft channel is already setup still it shows the error of Microsoft Channel is not ready. Setup your account to ...

Shopify Discussions

Amazon affiliate links

Hello! New here, so I’m trying to do an Amazon link through my blog post, but when I get the link from Amazon it’s so long. I can’t see anyways to ch...

Shopify Apps

function of shopify?

please tell me more about this shopify??

Shopify Discussions

facebook and instagram does not have paypal activated

Hello I hope you are doing well. I have already added the Paypal account in Shopify Its status is activated still it shows the error of Facebook and...

Shopify Discussions

Moving search bar to the top of the sidebar

Trying to move the search bar on this website (https://vintagesofa.co.uk/) from the bottom of the sidebar to the top and not make it overlay just be i...

Shopify Discussions

Unable to boost post on Instagram

Hi, for my website I have created an Instagram page and synced the full product catalog (Both FB and Insta). I created a post on Instagram with a pro...

Shopify Apps

Judge.me reviews not showing

So my judge.me reviews were working yesterday, added a brand new product to my store and now all of a sudden my reviews aren't popping up on my websit...

Payments, Shipping, and Fulfillment

pending payment

A customer made an order on friday 7th July 2023. She paid using shop pay through her mastercard. We are on Wednesday 12th July and the payment is sti...