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Announcements

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Master the holidays with Shopify webinar on August 23

Join our webinar hosted by Shopify experts to discover the top 10 holiday strategies to maximize sales and expand your reach with the latest products and features introduced in the Summer '23 Edition. Learn more.

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Introducing Shopify Credit: the Pay in Full Business Card with No Fees and No Interest

Maximize savings with Shopify Credit; a pay in full business card designed to reward Shopify entrepreneurs like you. No fees, no interest—periodEarn up to 3% cashback rewards where you spend the mostGet extra days to payCred...

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Polaris v12-beta Now Available

Alongside the rollout of our redesigned Shopify admin, we’re introducing Polaris v12. It’s available in beta now, with a stable version coming in late September. The beta release of Polaris v12 will automatically update out...

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Built for Shopify - Choose Apps With Confidence

Feel confident choosing, installing, and using apps to unlock opportunities for your business. With the Built for Shopify program, you can quickly identify apps that align with your expectations for performance, safety, usef...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Shopify Discussions

Checkout Issue

Hello, Our customers are currently experiencing an issue with the website's payment page. When they click "Pay," the website redirects them to th...

Shopify Discussions

Users can not reach checkout to place an order

Hi community! Kindly help regarding this technical issue as customers can not finish check out from either desktop, phone, or any other device. As...

Technical Q&A

Deleting Other Marketplaces (ES, DE etc)

We have published four other marketplaces (Germany, Spain etc) on our Shopify UK website. We just want to focus on the UK marketplace. If we remove th...

Shopify Design

Collection List Stack on Mobile

Hello, is it possible to make a collection list stack on mobile rather than become scrollable? I've also made them smaller than the standard size ...

Shopify Design

Social media icons larger in prestige theme

Hi, I want to make the social media icons in the footer larger (140%). Theme: prestige URL: webshop.kaleaclinic.nl Pass: HelloGorgeous C...

Technical Q&A

None of my registered clients can login to my site

None of my registered clients can login to my site. what can I do? when the user name and password is captured and the login buton is pressed the si...

Technical Q&A

My users can't reach the checkout page

When shoppers try to checkout a cart they are redirected to the home page. This happening accross all devices. How can I fix this?

Technical Q&A

Using existing SKUs as variants

Hi. I have a product that has 10 variations in size all of which currently show on my website as sepaerate products. I want to combine these under one...

Shopify Design

Same picture on 3 different pages

I followed the steps someone suggested which were to create a page and add sections to that page. I did that to for different titles. I created a page...

Payments, Shipping, and Fulfillment

Checkout Not Working

All of a sudden, without changing any settings, checkout isn't working. It just redirects you to the home page. i have disabled all the apps, checked ...

Shopify Design

Product images are suddenly very blurred

Website has been working perfectly for a number of years, however today a customer told me that all of the product images are blurry when loading o...

Shopify Discussions

checkout button redirecting customers to home page

Hi there, My checkout button is currently not working when someone adds something to the cart. It is just redirecting back to the landing/home pag...

Shopify Discussions

May I ask why clicking the checkout button will automatically jump to ...

Whether it is shopping cart settlement or product purchase page, after clicking the checkout button, it will jump to the home page, and the checkout p...

Technical Q&A

Conditionally display message in order notification based on product v...

Hi all I am hoping someone can help me out with achieving the following: I need to display a different custom message, in the order notificati...

Technical Q&A

Dynamic checkout buttom taking me to home page

Hello, The Buy Now button on clicking is taking me back to the home page instead of Cart / checkout page. Pls help what to do

Shopify Discussions

Checkout redirecting to home page

Hi, is anyone else getting an issue where you go to check out and you get redirected to the home page again? Checked a few other stores I know using s...

Technical Q&A

Page is redirecting to an unsupported URL

My page stopped working two days ago. The article said the page was redirected to an unsupported URL. I do not know how to fix this. Please help

Shopify Discussions

Checkout button not work

Hey, the checkout Button on my cart page https://nicolaibergmann.dk/ is not working. It is just refreshing the page. I tested it with two Computers (w...

Shopify Apps

Auto Delete Event Variant

Hi, I am looking for a way to automatically delete variants on a certain date. We sell training courses on our website, and we have created the i...

GraphQL Basics and Troubleshooting

Checkout issue

While looking at items in my cart at my store, I click on "checkout" to continue the process but it takes me back to my home page. Help Please. Tried ...