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Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

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Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Authentication and Access

Oauth Cookie not returned in redirect_uri

Hi! I've successfully implemented the Oauth flow with a small inconvenience. Before redirecting the user to: "https://example.myshopify.com/admin...

Technical Q&A

Ownership verification failing with "We could not find your verificati...

Hi I'm receiving the above message despite placing the tag in the correct place. Have copied it to the theme.liquid layout, under as outlined ...

Technical Q&A

How do I add Custom Hyperlinks to Shopify Orders and Fulfillment Email...

Hello, I am currently in the process of setting up a Shopify store dedicated to offering advertisement space on my various websites in the form of ne...

Shopify Discussions

There is 1 ERROR Your card was rejected while verifying. Double che...

Hello, I can't buy a plan it gives an error now, it says; There is 1 error Your card was rejected while verifying. Double check the information ...

Group Conversations

Anyone there to help me how to contact customer care .. I need to talk...

Anyone there to help me how to contact customer care .. I need to talk with an assistant

Shopify Discussions

AOV Calculation

Hi, I've just noticed that my AOV looks wrong - if I divide the 'total sales' by 'total orders' I get an AOV much higher than the dashboard is sho...

Shopify Discussions

closed down shop but still active

hi, i had closed the shop down last year, but interestingly it took one payment. not sure how! How do i log back in as when i try, it asks to create...

Shopify Discussions

Maps -2 side by side instead of vertical

Hi, i have tried multiple ways to get my 2 embedded maps to sit side by side instead of vertically but have been unsuccessful. Is there anyway t...

Shopify Design

Dawn Theme: Mega Menu Dropdown List Alignment

Hi! Can anyone share some code on how to align the sub-menu list below its corresponding menu on Dawn Theme? As for this image below, it should be...

Shopify Design

Custom font when changing language

I'm trying to build an English and Arabic store. So far I have managed to do that smoothly plus change the layout to RTL. The problem is that the Arab...

Shopify Discussions

Only Shows PayPal As Payment Option

I'm getting ready to launch my Shopify website tomorrow, but when testing, I am only offered the option of using PayPal when making a payment. I'...

Shopify Apps

Customer adds image at checkout

Hi all! I am looking to have a shop where customers can add their image at checkout after picking a tshirt,hoodie etc. However, we have inhouse a...

Shopify Discussions

Please help me for free pdf gift on order comfirmation

please help me, I want to send a pdf file to my customer but I don't know how

Technical Q&A

Cart icon missing after item is added into cart

i am able to see the cart icon when the cart is empty. but after i added an item into the cart, the cart icon went missing. i am using studio theme.

Payments, Shipping, and Fulfillment

How do I get bank cards to be bought through on all items to sell?

Payments, Shipping, and Fulfillment

Reshipment charge because customer input wrong address????

Hello, I use Printful for my POD business, and I had a customer put in an order with their wrong address. It got sent back to Printful and it cost...

Solved

Technical Q&A

How to fix faded text color on pages of website?

Using Dawn theme. URL: https://www.empiricalwater.com 1. Notice that if you click on About or FAQ, those pages use a faded text color. I need the ...

Shopify Discussions

Searching for a specific Order ID returns multiple results

我有一个自定义一个pp developed and installed on our Shopify store and we keep track of Shopify order ids in the database. When I search for that order...

Shopify Apps

REST API Returns 404 on Order that is available in the admin UI

I'm working with the Shopify ruby gem on api version "2022-10". I have records of Shopify order IDs in our database and when I do a get `ShopifyAPI::...