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Announcements

Join Us Now For Build On Shopify - Summer '23 Edition AMA!

Calling all Shopify Merchants and Partners! Don't miss out on the opportunity to join the Build on Shopify - Summer '23 Edition Ask Me Anything (AMA) event happening now. Gain invaluable insights into the newest Shopify prod...

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Inventory State Column Picker Now Available

New to Shopify: the inventory state column picker. With the inventory state column picker, you can now hide or move individual inventory state columns to create your own inventory view. Set your inventory overview in a way t...

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Master the holidays with Shopify webinar on August 23

Join our webinar hosted by Shopify experts to discover the top 10 holiday strategies to maximize sales and expand your reach with the latest products and features introduced in the Summer '23 Edition. Learn more.

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Introducing Shopify Credit: the Pay in Full Business Card with No Fees and No Interest

Maximize savings with Shopify Credit; a pay in full business card designed to reward Shopify entrepreneurs like you. No fees, no interest—periodEarn up to 3% cashback rewards where you spend the mostGet extra days to payCred...

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Polaris v12-beta Now Available

Alongside the rollout of our redesigned Shopify admin, we’re introducing Polaris v12. It’s available in beta now, with a stable version coming in late September. The beta release of Polaris v12 will automatically update out...

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Built for Shopify - Choose Apps With Confidence

Feel confident choosing, installing, and using apps to unlock opportunities for your business. With the Built for Shopify program, you can quickly identify apps that align with your expectations for performance, safety, usef...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Shopify Design

Product Images are not showing up on Mobile

Product Images are not showing up on my shop pages on mobile for some customers. This is happening on safari and firefox on both iOS and other ope...

Shopify Design

COPY FOOTER

looking to copy this type of footer to our home page: here is the link to our old shop that I want to copy: https://shop.bodyecology.com/coll...

Customers, Discounts, and Orders

Risk Level from "/admin/api/2023-07/orders/450789469/risks.json" endpo...

I downloaded the order details from my store in a CSV file. There is a column named 'Risk Level', with values 'Low' and 'High'. When the risk level is...

Shopify Discussions

what's wrong with my emails

I just finished building my store and set up my email. But when I subscribe to my email list to test it I don't receive the email and I checked in Spa...

Technical Q&A

Automations using wrong address (Only SOME of the time)

Hello, I just opened my shop and am currently working through setting up automatons. I've got a PO Box that is being used as the business operational...

Payments, Shipping, and Fulfillment

Customers Are Unable To Reach Checkout From The Cart Page (again) - 08...

The same issue as on the 08/14/23 (link to post) has reappeared. Checkout is redirecting to the homepage. This is an issue across all our St...

Technical Q&A

Recover Password Not Working - Translation missing Errors

I'm experiencing an odd issue with my Shopify store. After filling out the Recover Your Password form on the website, an email is sent. I received an ...

Shopify Discussions

Is Shopify broken? Chat support is down, images are disappearing and w...

Our store seems broken but the support page says everything is fine? We're seeing hero images self-removing Customers are complaining that the wron...

Store Feedback

Unable to save changes

I cannot make changes in the product description page. When I change something, as soon as I hit save, everything old comes back.

Online Store and Theme Development

Ring lights

Shopify Discussions

Changes that I do to my products are not saved

Hello, I am currently facing an issue with my products. I am not able to save any changes that I do to them. Whenever I click save, all my changes...

Shopify Discussions

Why is my store checkout only one long page instead of 3 ??

Hi, so basically, when i click on checkout or other payment options, etc and i arrive on the checkout page, it's just one long page and at the end you...

Shopify Discussions

Has The Write/Ticket In Support Been Remove

I personally don't like chatting for solutions to complicated questions. The last few days I've tried to open a support ticket but always redirec...

Shopify Design

Change the background colour on whole website, collections, product pa...

Hi, I am looking to change the entire background colour of my site. It is currently black and I want to change it to white. I have tried coding to cha...

Shopify Discussions

Product Page Descriptions Will Not Update

Hello, I am attempting to edit my descriptions for my product pages and am seemingly unable too. Every time I save, it reverts to the original descrip...

Shopify Design

How do I centralise logo on mobile header

How can i centralise the image header logo on mobile layout. Theme: Enterprise (Shopify 2.0) site url: https://gerconstruction.myshopif...

Shopify Design

Buy now button missing on product pages

Hello! I am having some issues with my dynamic checkout/buy now button not showing on my product pages. I believe an app I once had installed may have...