Shopify Community

Start a free trial and enjoy 3 months of Shopify for $1/month on select plans.Sign up now

Ask a Question

Announcements

Editions-webinar-community-1920x1080 (1).png

Master the holidays with Shopify webinar on August 23

Join our webinar hosted by Shopify experts to discover the top 10 holiday strategies to maximize sales and expand your reach with the latest products and features introduced in the Summer '23 Edition. Learn more.

Learn more

Introducing Shopify Credit: the Pay in Full Business Card with No Fees and No Interest

Maximize savings with Shopify Credit; a pay in full business card designed to reward Shopify entrepreneurs like you. No fees, no interest—periodEarn up to 3% cashback rewards where you spend the mostGet extra days to payCred...

Learn more

Polaris v12-beta Now Available

Alongside the rollout of our redesigned Shopify admin, we’re introducing Polaris v12. It’s available in beta now, with a stable version coming in late September. The beta release of Polaris v12 will automatically update out...

Learn more

Built for Shopify - Choose Apps With Confidence

Feel confident choosing, installing, and using apps to unlock opportunities for your business. With the Built for Shopify program, you can quickly identify apps that align with your expectations for performance, safety, usef...

Learn more

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

Learn more

Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

Learn more

shopify-academy-foundations-certification-16-9-v1-size.png

Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

Learn more

Recent Discussions

Ask a Question

Recent Unanswered Unsolved Solved

Shopify Discussions

Do NOT convert my WebP images to gif.

Hi, I have a file called snacking-anim.webp which is only 353kb When I upload this file to Shopify, either in the assets folder or Content/Fil...

Technical Q&A

Customers tab will not open (There’s a problem loading this page)

Every time I tab the customer tab it tries to load but it keeps faulting on me. HELP!

Technical Q&A

Product cart error

Hello. We are getting this error when trying to add items to the cart using Safari or internet explore browser. Our site is: www.beauty-box-jo.mysh...

Shopify Apps

Facebook Shop

I have a message on my sales channel that states, "Facebook & Instagram does not have PayPal activated." I have PayPal active, what am I missing? If s...

Shopify Design

Product Size Button + Tax + Quantity Font Size

On Dawn Theme! Desperately trying to change the product size buttons so they are larger (along with the "tax included" and "quantity" font size). ...

Shopify Design

Checkout Cart Text Size

Am on Dawn theme, Looking to increase the font size of "product", "quantity", "total", "tax included etc" and justify the price so it is align to ...

Shopify Design

Slick slide block settings issue

Hi there, I am trying to add a new class with a select option on the slick slider (banner-slide.liquid), but when I add the bock setting it completely...

Shopify Discussions

Subscription issue

I don't have any credit card and PayPal account so how can I pay you this 1 dollar amount

Payments, Shipping, and Fulfillment

Cannot buy a domain - Server Error

Hello, I am trying to buy a custom domain I have tried a few different domains but every time I try to buy it it gives me a server error and I cannot ...

Shopify Design

Stack image banner text and button over image on mobile

How can I stack the image banner text and button over image on mobile only? Website discountotc.com

Shopify Discussions

problem bill payment

I have a problem with my shopify bill paymen and I pay my first payment bill last month until doesn't work my payment how can I resolve my problem bil...

Shopify Discussions

How long does it usually take to make sales?

I’ve tried to click on all the buttons I can on this app. Even adding new products. Yet no sales. What an I doing wrong. I’m losing money every month ...

Shopify Design

Shopify Buy Now Buttons

I am trying to add two Buy Now buttons to a Wordpress site. When I add the html for both only one button will appear. How do I set it up to show both ...

Shopify Discussions

The Collective app

I am thinking about adding the Collective App, but I am seeing shipping at $8 (suggested), but I do not know what this is for. Is it individual bags o...

Shopify Design

How do I move the navigation under my logo in the header

Hi, I am looking to move my navigation header below my brand logo (to be centered). Similar to the below: Please help

Shopify Apps

How do I delete Splitit payment app from website?

We deleted the app last year but it looks like remnants still appear on our shop and I don't know how to remove them. Any suggestions?

Fulfillment and Inventory

Shopify bulk update order status

We have an integration with our ERP system, Business Central, that was previously working. Shopify orders came into BC and when they were fulfilled, B...

Accounting and Taxes

new sales tax report

I need to understand why my gross sales on the finance summary do not match gross sales on the new sales tax report. It looks like it only includes o...

Shopify Discussions

Backdating blogposts

I am trying to backdate blog posts on my shopify site. I tried setting the visibility date to the past date, but when I go to save the entry, it keeps...