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Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

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Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Shopify Discussions

Horrible customer care service.... shame on you shopifired!!!!! you ar...

I get the first response about 20 hours after sending the email, and then no response for more than 8 hours. How does it make sense that there wa...

Shopify Discussions

SMS Order Notifications for a Shopify Store

You run an online Shopify store that sells various products. To improve customer experience and increase order transparency, you want to implement an ...

Store Feedback

My first store

My name is Evgeny, I am from Kazakhstan. I opened my first store in June 2023. There is a little traffic, but no sales. And yesterday I received an em...

Shopify Discussions

Duplicated Products

Hello, Can someone please help me fix these products' duplicating? I am not sure why as there is only one of each product in the backend and it is no...

Payments, Shipping, and Fulfillment

Update payment method(credit card details) for a customer via shopify ...

Hi Guys Do you know if there is a way to update the credit card details for a customer via shopify API without pass through the Shopify payments flow....

Technical Q&A

Is it possible for a collection to link directly to a product page?

Hi all, Is it possible to be able to click on a collection and then go straight to a product page? I want to show 3 collections on one page, but each ...

International Commerce

Selling Products in Multiple Currencies

Selling products in Multiple Currencies: We need customers to see product prices in their local currency for a better shopping experience. Differen...

Shopify Discussions

Same-day processing lead time cut off

My company is offering same day shipping, but only on orders placed before 2pm CT. Is there a feature in shopify where I can set this rule, or can I o...

Shopify Design

Remove an Image

I would like to remove this logo (plate with knife and fork) and make the text in the centre of the page

Shopify Discussions

Customer email address not accepted on free download sign up form.

Hey, I am having trouble with a feature on a site currently in development. We have imported existing customers into the site and have created sever...

Shopify Discussions

shopify collabs help

i connected a valid social media account that has over 1k followers but it still says i dont meet the requirements to join the collabs network

Shopify Discussions

Shopify Support

New to Shopify. Is there a Sales team at Shopify? No phone number on their website. Seems like a company that doesn't want anyone speaking to a hum...

Shopify Design

Center text on product pages, main - collection - featured products

Hi, i do some redesigning of my site, and i want to put all product/card/page/collections text to the center under the product photo, Hope to have som...

Shopify Design

Issue with boolean evaluation in liquid

I'm writing a custom email template, such that given the types of product in the order, different text blocks are added. I have two types: products ...

Shopify Design

Move product description at bottom

Hello, I'm wondering if there is a way to move the product description at the bottom page product (like screenshot). I have find the "product.json" ...

Technical Q&A

Help! My messages are not loading...

I am trying to hire a shopify expert but when they send me a message, I click on "messages" and the page doesn't load. I have tried using different br...

GraphQL Basics and Troubleshooting

Create custom metafield that references a metaobject

Hi, I am trying to create a custom meta field that references a meta object. Mutation mutation metafieldDefinitionCreate($definition: Meta...

Shopify Design

Change header layout on one specific page

Hello, I need assistance changing the layout of my header, but only on one specific page. I need the logo to be in the center, while the nav links are...

Shopify Discussions

defaulted shipping help

HI, I was looking at my abandoned checkouts and notice that the shipping was $20, all of my items are already weighed on the backend. When I took a d...

Payments, Shipping, and Fulfillment

Refund/PayPal issues

We are having issues with refunds and PayPal. Not necessarily at the same time. We have had charge backs because of it. We originally had the account...