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Announcements

Shopify Editions is back with 100+ product updates to help you build for the long-term

Every 6 months, we ship a Shopify Edition to help you grow your business with our latest product updates. There’s no one-size-fits-all commerce solution, so we keep innovating to help every size business along their unique ...

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Introducing Customer Self-Serve Returns!

We’re excited to announce that as of February 7th customer self-serve returns has launched to all Shopify merchants! With self-serve returns, you’ll be able to offer your customers the freedom to request a return for some o...

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Action Required - Migrate to Fulfillment Orders API by March 31, 2023

TL;DR: Any public, custom or private apps leveraging the deprecated Fulfillment API endpoints will stop working on March 31st, 2023 in favor of the new Fulfillment Order API. All apps that have not migrated by that date may...

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Now Available: Functions APIs for Delivery and Payment Customizations!

Great news, the Functions APIs for delivery customizations and payment customizations are now available in a developer preview. With these new APIs, you can hide, reorder, or rename delivery and payment options to help merc...

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Put the customer data you gather during the holiday season to work.

Over the past 8 months, Shopify has been investing in our segmentation tools for businesses. Now you can segment customers by email behavior, product tags, and predicted lifetime value scoring. Brands are already seeing incre...

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The redesigned app store is here, helping you better tell your app’s story

We've been redesigning key experiences that make it easier for apps like yours to be discovered and for merchants to find the right apps at the right time. On December 1, we released the latest features including: an optimize...

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Update to App Store ‘Speed Tested’ Highlight

Merchants need their apps to be fast so they have minimal impact on their storefronts. To ensure merchants know if their store will be impacted best, the ‘Speed Tested’ highlight has been updated for Shopify App Store listing...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Retail and Point of Sale

Barcode Scanner Connected But Not Scanning

Over the past 7 days, our barcode scanner has stopped scanning. It is connected to Bluetooth to our iPad, beeps when scanning a barcode but the item ...

Technical Q&A

Minimal Theme - Unable To Display Content Message

Hi I am using the mobile app version of Shopify. I need to edit code but it has a message coming up ‘unable to display content’ when I click on ...

Shopify Design

Collection page

Hello, I am using the Craft template. My business has 2 separate spaces which are separated into 2 collections. On one collection page I would like to...

Shopify Discussions

my footer pages arent showing up

On my website i have a footer page for Terms and conditions but it dosent appear on the website? Please help me fix this SHOP URL: https://c1e46d.mys...

Shopify Discussions

Shipping

Help! I have a general shipping rate that has all of our products, and then I have a custom shipping rate that contains products with shipping restric...

Shopify Discussions

No Support Chat and Shopify PAY not working??

Two orders declined this morning and customer said funds were authorized on her account. Also no chat window for days what the heck is going on?

Wholesale and Dropshipping

I cannot access my store

Help!! I am trying to access my online store and i get the message below. Is there anyway i can restore my store? What changes do I need to make for...

Ecommerce Marketing

How useful are find or create tag

Payments, Shipping, and Fulfillment

Customer card declined

A customer is having their credit card decline, even though he has checked and called his bank to make sure everything is correct. I have also tried t...

Shopify Discussions

I cannot access my online store

Help!! I am trying to access my online store and i get the message below. Is there anyway i can restore my store? What changes do I need to make for...

Shopify Discussions

Support Chat Not Working

I tried multiply times to contact Support Chat, but it isn't working. Don't see the Pop-Up of the Chat on my screen.. but it says leave the chat open ...

International Commerce

Condensing country and currency selector options

Hi, We're just starting to utilise Shopify Markets but I was wondering if anyone has managed to condense their country and currency selector? We...

Shopify Discussions

Scan Product UPC and Import Info into Shopify...is there such a thing?...

Hello Shopify Community! I own a very small business, but am starting to get a lot more products, so manually entering one-by-one is starting ...

Shopify Discussions

cant get paln with our mastre or debit card from pakistan

i cant buy your paln with my card why

Shopify Discussions

Payout not showing up in my BALANCE account, even though it says it's ...

I just started with shopify and signed up for a BALANCE account, received my debit card, and set for selling, buying and money. I made two sales, was ...

Shopify Discussions

Customer Accounts

Customers complaining that they keep getting logged off and then they can't log back in again. Anyone else get this complaint?

Technical Q&A

Product Selection Issue

Hi Guys, I need your help with our Shopify website, On our product pages, https://get-vintage-clothing.myshopify.com/products/10kg-vintage-bel...

Shopify Design

Remove container from slideshow in Dawn

Hi, How do I remove the container (on mobile) for the 2nd slide in the slideshow? Thanks URL: www.sunshinefoodsuk.com

Shopify Design

Can't see cart icon, dawn theme

Probably very basic, but it's driving me crazy. I can't see the cart icon in the header and I don't know how to add it. I don't see anything in the he...