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Announcements

Smart Order Routing: Prioritize fulfillment locations to deliver orders faster

We are introducing Smart Order Routing, a new feature that lets you automatically prioritize the best fulfillment location for an order, whether you are shipping from a few warehouses nearby or dozens around the globe.Learn ...

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A Chance to Win A One Month Shopify Subscription Credit

Want to win a month of Shopify subscription credit? Fill out the Shopify Community survey below – we would love to hear from you. Your responses will help us improve our platform and your experience! Once you have complete...

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Introducing return rules for an improved self-serve experience

We are excited to announce enhancements to the self-serve returns experience to help you manage your returns more efficiently and improve customer satisfaction. You can now set up return rules to determine when customers are...

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Streamline your inventory management with purchase orders

Purchase orders are now available to help you order and stock inventory from your suppliers. With purchase orders, you can easily save a PDF of your purchase order to send to suppliers, track incoming stock, monitor spending...

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Introducing Shopify Certifications

Upskill and stand out with the new Shopify Foundations Certification program Expand your knowledge of Shopify products, learn key business foundations and gain certification badges to display your expertise through the new ...

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Recent Discussions

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Recent Unanswered Unsolved Solved

Products, Variants, and Collections

July 1st Required Update + ProductVariant fulfillment_service field

I am looking for guidance as to how I am supposed to resolve the required July 1st change regarding the fulfilllment_service field on the ProductVaria...

Shopify Apps

July 1st required changes + ProductVariant.fulfillment_service field

Edit: Just realized this is not the correct forum, but I can't delete the post. Oops. I am looking for guidance as to how I am supposed to resolve...

Shopify Discussions

Stocky item showing negative quantity, Shopify lists as noninventory i...

When I am reviewing our inventory counts, some items that are listed as "do not track inventory" in Shopify seem to have negative quantities in Stocky...

Technical Q&A

Collection images disappearing on both computer and mobile

We're having a problem with collection images appearing for a brief moment and then disappearing on both laptop and mobile views. We are using the Imp...

Shopify Design

Resize transparent background of product image

I am trying to resize my product images, but I only need the transparent background resized. When you click on a collections page, the tops and/or sid...

Accounting and Taxes

Shopify not calculating county tax and county assigned is wrong

Hello, I'm a new user on Shopify and opt-in for the Shopify Tax. However, I'm facing two problems: 1 - The County assign to my address is wro...

Fulfillment and Inventory

Creating a Fulfillment returns 404 - but the order exists

hello, it´s very frustrating to hear that the official support is unable to help a developer with a very detailed explained problem, but okay, I will...

Shopify Discussions

Video background link to the page

你好,我想要一个clickable button on my background video to go to the shop section. (Button is integrated in the video already) This is...

Shopify Discussions

Hiding products in the featured collection carousel

Hello! I am looking to use the featured collection carousel in the palo alto theme to display an image and some text instead of a product. Currently i...

Shopify Design

Ride Theme Questions

Hello! I have several questions related to the Ride theme. Thanks in advance for your help! My site (without the asterix): next***wave***surfboards.**...

Shopify Discussions

Product description problem probably css issue (prestige )

Hello we are facing some description issue with some products on our website. Anybody got some ideas what could solve it ? here is link: https://ace...

Shopify Design

how to make rich text with button inside a container

clevisco.ae Hello All, How do i make this design on my website, Thank you

Shopify Design

My website won't display HTML code properly

I'm having issue with my HTML code. Whenever I put HTML code, it shows the code itself. For example, if I put "Sunscreen
SPF30" on subject line...

Shopify Discussions

Local Pickup - "Picked Up" email notification not sending

Anytime I mark an order as "Picked Up" it doesn't send the email notification to the customer. Not sure if anyone else is experiencing this or if ther...

Shopify Discussions

[Ride Theme] I need to change the background color of the customer log...

I can't find the asset files to change the background color of the pages when customers login and manage their account. I have two backgrounds set in ...

Metafields and Custom Data

Can I add field definitions for our metafields to remove 'valueType' d...

Got message on our store "A developer needs to update your custom apps and/or admin webhooks" We don't have any apps, just a theme that dates from 201...

Shopify Discussions

Store marked Inactive, support contacted but still no answer

Hello! I have been working on my store, customized everything, got a domain and when i tried to pick a plan something went wrong and now i cant log in...

Wholesale and Dropshipping

Need app recommendations for Drop shipping supplier automation

Can someone please recommend a drop shipping app for suppliers and manufacturers looking to offer drop shipping services to drop shippers that own the...

Shopify Apps

Firebase dynamic link issues disrupt Shopify payment app,

We developed a payment app that utilizes Firebase dynamic links for external redirection. However, we encountered an issue where, if the client decide...