Shopify Community

Ask a Question

Announcements

Demo for EMEA | Shopify Editions Summer '23

Imagine your business's potential with new Shopify Plus features. In this 30’ session, you’ll get a firsthand look at our biggest features, including:Our latest AI-based features - Sidekick and Shopify MagicBundles appStoref...

Learn more

Inventory State Column Picker Now Available

New to Shopify: the inventory state column picker. With the inventory state column picker, you can now hide or move individual inventory state columns to create your own inventory view. Set your inventory overview in a way t...

Learn more

Introducing Shopify Credit: the Pay in Full Business Card with No Fees and No Interest

Maximize savings with Shopify Credit; a pay in full business card designed to reward Shopify entrepreneurs like you. No fees, no interest—periodEarn up to 3% cashback rewards where you spend the mostGet extra days to payCred...

Learn more

Polaris v12-beta Now Available

Alongside the rollout of our redesigned Shopify admin, we’re introducing Polaris v12. It’s available in beta now, with a stable version coming in late September. The beta release of Polaris v12 will automatically update out...

Learn more

Built for Shopify - Choose Apps With Confidence

Feel confident choosing, installing, and using apps to unlock opportunities for your business. With the Built for Shopify program, you can quickly identify apps that align with your expectations for performance, safety, usef...

Learn more

Recent Discussions

Ask a Question

Recent Unanswered Unsolved Solved

Payments, Shipping, and Fulfillment

Payment rejected

We had a our first sale today and it did not process. In our shopify account under the abandoned checkout details, it says the following. Unabl...

Payments, Shipping, and Fulfillment

Trouble with encrypted addresses

Has anyone had issues fulfilling orders from tiktok with the encrypted addresses? CJdropshipping has given me multiple issues fulfilling an order bc ...

Shopify Discussions

how can i get my hyper link to work correctly with redirecting to emai...

How do i make my email to show as a link when someone clicks on the email to contact us and can take them directly to outlook or gmail? all the redire...

Shopify Design

How Can I Reduce The Size Display Of Featured Image On Blog? Impact Th...

I just posted a featured blog post and the image is huge. Would love to be able to reduce its size so that it's significantly smaller. My website is P...

Shopify Discussions

My store still hasn't upgraded to one page checkout.

My store still displays the old 3-step checkout. I've been waiting years for a one-page checkout and now that it is finally here, there is a problem a...

Ecommerce Marketing

revert one-page checkout back to 3-step checkout, and abandoned email ...

Hi, I have a shopify plus account. How can I revert one-page checkout back to 3-step checkout? For the conversion report attached, will there be...

Shopify Design

How to redirect accelerated/Express checkout button? Dawn Theme

I would like to redirect the accelerated/express checkout button to a different URL. Where can I edit this in the theme code? Also, I'd like to c...

Shopify Design

move shop pay line below add to cart

I want to move the shop pay line from about the description to below the add to cart button. I have tried a few codes but none seem to work for me. ...

Technical Q&A

Unable to query using shopifyqlQuery - Access Denied

When attempting a `shopifyqlQuery` from within a custom app I receive the following error: Access denied for shopifyqlQuery field. Required acces...

Shopify Discussions

Need help with conversions

Hey guys, I've recently started running facebook ads, and I've been running targeted facebook and broad conversion campaigns for them. So far I've ...

Shopify Design

Change Collection Page Pagination Colors (Dawn 10.0 Theme)

On the collection pages number pagination, what would be the code adjustment needed to change the color of the active page number (along with the unde...

Technical Q&A

Product Page Scrolling Get Stuck on Mobile (Empire Theme)

Hello, I would appreciate some help. My website is TheNewVernonTruckWash.com. I am using the Empire Theme. My product pages get stuck on mobile...

Shopify Design

Move price and text from card_information in line with quick view.

Hello, I'm trying to move price and text from card_information in line from Quick view. Where I draw the white line. Url: https://www.lasdunasbyro...

Technical Q&A

SSL pending

Hello, i've purchased a domain through shopify when i purchased it, next to my doamin it shows SSL Pending what can i do to resolve this and get it fi...

Accounting and Taxes

Changing Payout Account

I don't know if the help chat bot is on the fritz or what, but need an extra set of hands for this one. Quick background - made a Shopify for my store...

Shopify Design

Edit password page

Hi, I would like to put an email subscription box on my password page in order to collect subscribers while my store is closed but I don’t have a ...

Shopify Apps

Shopify B2B Integrations with Fishbowl and QuickBooks Online

We are researching using Shopify B2B, Fishbowl and QuickBooks online and want to understand the connections that the Shopify B2B platform has with tho...

Technical Q&A

Logo is not updating

Hi, I am using Expanse theme for my website and even though I can see my logo on customization page as I wanted, the logo doesn't update when I open m...

Shopify Design

Help with coding a dynamic free shipping bar for Impulse theme

I'm trying to code a dynamic custom free shipping bar for the impulse theme. I managed to add the text in the cart drawer by following this steps. ...

Shopify Discussions

Re: Conversion Analysis

Hi My online analysis seems really skewed - my online sessions and conversion ratio fell off the radar mid August and in September yet my sales haven...