编辑checkout form options
You can change some of the fields on your checkout pages to be required, optional, or not included. Not all checkout form fields can be edited.
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Customer contact method
TheCustomer contact methodsection determines which contact options display for customers at checkout. You can change the following options:
- Select which contact method customers can use to checkout. You can choose from the following options:
- Phone number or email.
- Email only.
- Select whether to display a link to prompt customers to download theShop App.
- Select whether to require customers to log into theiraccountbefore checking out.
Customer information
TheCustomer informationsection determines which information customers are required to enter as part of the checkout process. You can change the following form options:
| Customer information | Description | Form options |
|---|---|---|
| Full name | First and last name are two seperate form fields. You can change to a single form field by selectingOnly require last name. |
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| Company name | If a customer enters anything in theCompany namefield, then they'll have access to shipping options that are only available to business addresses. If you aren't selling to businesses, then you can remove the field by selectingDon't includein the checkout form options. |
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| Address line 2 (apartment, unit, etc.) | The secondary address line allows customers to enter a secondary address unit designator such as an apartment, floor, unit, or department number. This form field should only be used for this purpose. If this form field option is set toRequired, orDon't include, then some customers might not be able to proceed with their purchase, depending on their type of residence. |
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| Shipping address phone number | If your payment provider or shipping carrier requires that the customer provide a phone number to complete the checkout, then set the phone number form field toRequired. If some customers abandon their carts because they don't want to provide their phone number during an online checkout, then you can set the phone number form field toOptional. |
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All other form options are always required, including theSave this information for next timeoption from the checkout form.
If a customer selectsSave this information for next timeduring their checkout, then the customer's browser saves the contact and shipping address information that they entered for your store. Next time that customer uses your checkout, their browser automatically fills their contact and shipping address information. Shopify doesn't store the customer's saved information. The information is cached by the customer's browser. After one year, Shopify causes the browser to clear the customer's cached information, providing the customer hasn't cleared their cache sooner.
Steps:
Marketing options
TheMarketing optionssection determines which options regarding signing up for marketing display to customers during checkout. You can enable the following options:
- Email
- EnablingPreselectedmeans that the customer has to manually opt out of email marketing during checkout.
- SMS