Using a custom fulfillment service

If you want to use a custom fulfillment service, then you need toactivate it, and then you can use the service to fulfill orders.

Request fulfillment

When youmark an item or order as fulfilledfrom your Shopify admin, the fulfillment service is sent an email with the information they need to fulfill the order for you.

If you fulfill orders manually, then you need to open the order and mark the order or item as fulfilled.

If you fulfill orders automatically, then the order or item is automatically marked as fulfilled.

You can include tracking information and send your customers fulfillment notifications when you mark an order as fulfilled.

Cancel or change a fulfillment

If you use a custom fulfillment service, then you need to contact your fulfillment service to cancel or make changes to your fulfillment.