Adjusting your postal code field

To make shipping addresses more accurate and to prevent delivery issues, your customers need to enter a valid postal code at checkout in most countries. The postal code requirement depends on the shipping country or region.

If the postal code field on your store was changed to collect alternate information, such as a phone number or order notes, then you need to restore your default postal code field. Otherwise, your customers won't be able to complete your checkout.

Review the following table to learn more about postal code requirements at checkout:

如果你想知道哪些国家和地区再保险quire a valid postal code at checkout, then refer toCountries and regions that require a postal code at checkout.

Restore your default postal code field

1. From your Shopify admin, go to欧宝体育官网入口首页>Themes.
2. Next to the theme that you want to edit, click the...button >Edit default theme content.
3. Click theCheckout & systemtab.
4. Delete the text in thePostal code labelfield.
5. ClickSave.

Add additional fields to your checkout

After you restore your default postal code field, you can add a phone number field and an order notes field to your checkout.

Add a phone number field to your checkout

If you used the postal code field to collect you customer's phone number, then you can add a phone number field to your checkout.

Steps:

1. From your Shopify admin, go toSettings>Checkout.
2. In theCustomer informationsection, go toShipping address phone numbersubsection, and then selectRequired.
3. ClickSave.

Add an order notes field to your checkout

If you used the postal code field to collect additional information, then you can add an order notes field to your checkout.

Steps:

To learn more about the orders notes feature, refer toAdd order notes on your cart page.

Countries and regions that require a postal code at checkout

Customers with a shipping address in the following countries and regions are required to enter a valid postal code at checkout: