Display your store policies and other legal information

This page was printed on Jan 14, 2023. For the current version, visit https://help.shopify.com/en/manual/intro-to-shopify/initial-setup/sell-in-germany/german-merchants-custom-page.

Merchants who sell in Germany often add pages to display the following types of legal information:

Pages to display to include legal information.
Page Description
Terms of Service Rules that customers must follow to use your service.
Privacy General rules about how your store protects the privacy of customers.
Shipping and payments An explanation of how customers can pay and how products are shipped.
Cancellation right Describes the right to return products.
Withdrawal form A standardized return request slip for customers.
Imprint or legal notice Information about your company, such as the name, address, and contact details.

You can create pages for the following store policies in the Shopify admin:

  • Terms-of-service
  • Privacy policy
  • Shipping policy
  • Legal notice

You need to create your own store policies. Contact a local legal expert for help.

Steps:

  1. From your Shopify admin, go toSettings>Policies.

  2. Enter your store policies.

  3. ClickSave.

When you add your store policies, they are automatically linked in the footer of your checkout pages. You can alsolink to the policies from your online store navigation.

You can create webpages in your Shopify admin. Webpages contain information that rarely changes or that customers will reference often, like an "About us" page or a "Contact us" page.

Learn how toadd pages to your online store, andlink those pages in your store navigation.

Depending on your local laws, you might need to include certain links in your store policies. For example, merchants who sell in Germany usually include a link toGoogle’s Opt Out extension.

Steps:

  1. From your Shopify admin, go toSettings>Policies.
  2. Find and highlight the text that you want to turn into a link.
  3. Click theInsert linkicon in the toolbar.
  4. Enter the destination URL and a description for the link.
  5. Select how the link should open:
    • the same window: The link will open in a user's existing browser tab or window.
    • a new window: The link will open in a new browser tab or window.
  6. ClickInsert link.

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