Capturing payments

This page was printed on Oct 09, 2022. For the current version, visit https://help.shopify.com/en/manual/orders/get-paid.

默认情况下,信用卡支付和支付are made using some additional payment methods are captured automatically. But, if your store is set up to capture payments manually, then you have an extra task to do to ensure that you get paid.

If you're unsure whether your store is set up to capture payments automatically or manually, then check yourPaymentssettings.

For information about payment capture choices and setup, refer toPayment authorization and capture.

When manual payment capture is enabled, orders that are ready for payment capture have theAuthorizedstatus. Capture payment on each order that has theAuthorizedstatus. For orders that are paid by credit card, capture payment within theauthorization period.

Capturing payment changes the payment status of an order fromAuthorizedtoPaid.

You can find orders with payments to capture by filtering your orders with the付款状态:授权filter.Save the viewto speed up payment capture tasks.

Capture payments manually

If your store is configured to capture funds manually, then make sure that you get paid by capturing every payment that has theAuthorizedstatus as soon as possible.

The credit card authorization period for capturing payment varies depending on your payment provider. For example, Shopify Payments provides an authorization period of 7 days for credit card payments. Capture payment within theauthorization period. After the authorization period ends, you might be unable to collect any money for the order.

When you capture a single order manually, you can choose whether to take full or partial payment. You might want to capture only part of an order payment if:

  • some of the order has run out of stock and the customer doesn't want to wait for the product to be replenished
  • the customer has changed their mind or made an error, and they only want part of what they ordered.

To collect the deferred amount of a partial payment, you cansend an invoiceto your customer with a link to the checkout page, or you canaccept paymentfor the order.

Steps:

  1. From your Shopify admin, go toOrders.

  2. Click the number of the order that you want to capture payment for.

  3. From the order information page, clickCapture payment.

  4. In theCapture Paymentdialog, you can change the amount you want to capture by changing the amount displayed in the text box.

  5. When the amount is correct, clickAcceptto complete the payment capture.

  1. From theShopify app, tapOrders.

  2. Tap the order that you want to capture payment for.

  3. In theAuthorizedsection, tapCapture payment.

  4. On theCapture paymentscreen, if you want to capture less than the full payment amount, then enter the amount that appears in theAmountfield.

  5. When the amount is correct, tapAccept.

  1. From theShopify app, tapOrders.

  2. Tap the order that you want to capture payment for.

  3. On the order details screen, tapCAPTURE PAYMENT.

  4. On theCapture paymentscreen, if you want to capture less than the full payment amount, then enter the amount that appears in theAmount to capturefield.

  5. When the amount is correct, tapACCEPT.

You can see a record of the successful capture in theorder's Timeline.

Make manual payment captures in bulk

To capture funds for multiple orders paid by credit card, you can do abulk actionon your orders to capture payment.

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