Shopify Payments for Singapore

Merchants based in Singapore can use Shopify Payments to accept credit cards and other popular payment methods.

Requirements for Shopify Payments

To use Shopify Payments, ensure that you can meet the following requirements.

Prohibited businesses

Some types of businesses and services are not permitted to use Shopify Payments. To see whether you can use Shopify Payments, check the list of prohibited business types forSingapore.

More details can be found in the Shopify PaymentsTerms of Service(TOS).

Bank account requirements for Shopify Payments

Make sure that your bank account meets the following requirements before you connect it to Shopify Payments:

  • The bank account is a full checking account with a bank in Singapore in SGD currency.
  • The bank account is eligible for recurring transfers from Shopify.

Checking accounts that are set up to accept only wire transfers don't work with Shopify Payments. Savings accounts, flex-currency accounts, virtual accounts, and money-transferring services that mimic bank accounts aren't supported by Shopify Payments.

To confirm that your account can accept the transfer type listed for your region, contact your bank.

Personal information requirements for Shopify Payments

In response to regulations in different countries, you're required to provide information about you and your business. The information is collected to help identify merchants using Shopify Payments, including the beneficial owners of a particular corporate entity. The purpose of collecting this information is to comply with regulatory requirements designed to prevent money laundering, terrorist financing, and other financial crimes.

As local rules and regulations evolve, Shopify and its partners might reach out to collect additional information about you and your business. These standard reviews can occur at anytime during the lifespan of your Shopify account.

The information that Shopify is required to collect differs from country to country, but typically includes documentation about the following:

  • the individual creating the Shopify Payments account
  • the business associated with the Shopify Payments account.
  • the individuals who ultimately own or control the business, which includes the business owner or a senior executive with legal signing authority for the business

Acceptable document types for individuals and businesses in Singapore include the following.

Identity documents:

  • Passport
  • Driver license: scans of front and back are required
  • ID card: scans of front and back are required
  • National ID
  • Singapore Work Permit or Pass
  • Singapore Armed Forces card
  • Singapore National Service Identity card

Company/entity documents:

  • Incorporation of Company
  • Registration of Business Name
  • Registration of Limited Liability Partnership
  • Registration of Limited Partnership
  • Registration of Foreign Company
  • Certificate of Registration of Entity

Accepting payments

In most countries, when your business is a sole proprietorship you're automatically set up to accept all major payment methods as soon as you create your Shopify store with Shopify Payments activated. Your card rate is based on your store's Shopify subscription plan, and you can change plans whenever you want.

Businesses in Singapore can accept Visa, Mastercard, and American Express debit and credit cards, as well as payments usingBancontact, andiDEAL.

Pay periods

Yourpay period是指日期之间的时间a customer's payment is captured and the date that those funds are sent to your bank account. The date and time that a customer's payment is captured is recorded in UTC time. Funds from payments that are captured on Friday, Saturday, and Sunday are grouped and sent together as one payment.

In Singapore, the pay period is 4 business days.

Learn more about togetting paid with Shopify Payments.

Tax reporting

As a merchant, you are required to abide by all applicable regulations, including tax reporting. Depending on your jurisdiction, Shopify Payments might also be required to report your sales to the local tax authorities.

In Singapore, you need to file the amount of GST paid on transaction fees with the government. To get this information, you can either download a generated invoice, or export a file with your transaction information.

Download a generated invoice

You can download monthly invoices to submit with your tax claim. Each invoice includes the total GST paid on transaction fees for all orders made in your store that month. This feature uses the UTC time zone, which might be different from your store's time zone. If you want a report that uses your store's time zone, then you can export a list of your store's transactions as a CSV file.The Documents sectionis available only to the store owner. Staff can't access this section even if they've been granted all available permissions.

The invoice for each month is generated on the 5th of the following month. For example, the invoice for June is generated on July 5th. If you had no transactions with Shopify Payments for a certain month, then no invoice is generated for that month.

Steps:

  1. In theShopify Paymentssection, clickView payouts.
  2. ClickDocuments.
  3. On theTax documentsdialog box, clickDownload PDFnext to the invoice that you want to download.

You can now submit this invoice with your tax claims.

Export transactions

You can export a list of your store's transactions as a CSV file. The CSV file includes a GST column for Singapore merchants.

Steps:

  1. In theShopify Paymentssection, click theView payoutsbutton.
  2. ClickTransactions.
  3. ClickExport. ACSV filedownloads in your browser.
  4. Open the CSV file in a spreadsheet editor.
  5. The last column of the CSV file displays the amount of GST collected on each transaction.
  6. Use theSUMtool to calculate the total amount of GST that you've collected.

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