Managing receipts

This page was printed on Oct 15, 2022. For the current version, visit https://help.shopify.com/en/manual/sell-in-person/shopify-pos/receipt-management/managing-receipts.

At the end of a sales transaction, you can offer to print, email, or text the customer's receipt. You can also print a gift receipt, which is proof of purchase but doesn't contain the amount spent.

If a customer loses their receipt, you can reprint it for them.

ThePayment successfulscreen appears after you've taken payment for an order. From thePayment successfulscreen, you have a few options:

Options for POS sale receipts
To print a receipt TapPrint receipt.
To send an email receipt to the customer TapEmail receiptto enter an email address, and then tapSend.
To send a text receipt TapText receiptto enter a phone number, including the area code, and then tapSend.
To print a gift receipt TapGift receipt.

Reprint a receipt

  1. From the Shopify POS app, tap≡and then tapOrders.

  2. Tap the order that you want to print a receipt for.

  3. TapReceipt>Print receipt.

  1. From the Shopify POS app, tap≡and then tapOrders.

  2. Tap the order that you want to print a receipt for.

  3. TapReceipt>Print receipt.

Steps:

  1. From the Shopify POS app, tap≡and then tapOrders.

  2. Tap the order.

  3. TapReceipt>Gift receipt.

  1. From the Shopify POS app, tap≡and then tapOrders.

  2. Tap the order that you want to print a receipt for.

  3. TapReceipt>Gift receipt.

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