Managing fulfillment requests
This page was printed on Dec 10, 2022. For the current version, visit https://help.shopify.com/en/manual/shipping/shopify-fulfillment-network/fulfillment-requests.
A fulfillment request is a record of the items that Shopify Fulfillment Network (SFN) fulfills based on a customer’s order in your Shopify admin. A fulfillment request contains the items that SFN needs to pick and pack to fully or partially complete the fulfillments for a Shopify order.
An order can have more than one fulfillment request. For example, each fulfillment in a subscription order becomes a separate fulfillment request in SFN when it's scheduled to be processed in Shopify.
If a fulfillment request requires your attention, then a banner notification is shown in your SFN app.
You can access your fulfillment requests in your SFN app by clickingView allin theOpen fulfillment requestssection.