Billing and charges for Shopify Fulfillment Network

You can access your current and past monthly statements for Shopify Fulfillment Network (SFN) charges in theChargespage in your SFN app. Your SFN charges statement is finalized and closed at the end of each month. After the statement closes, you can export a detailed statement as a CSV file.

You can access detailed information about your SFN charges by clickingView detailsfor the month on theChargespage of the SFN app. Your full bills are displayed on theBillingpage of your Shopify admin.

You can access definitions for your fees and charges in the SFN app by going toCharges>View pricing.

SFN charges are billed monthly and can have a different billing cycle than your Shopify billing cycle. YourShopify billing cyclecan vary based on your Shopify subscription period and charges. Your SFN billing cycle is from the first day to the last day of a calendar month.

All your SFN charges are also added to yourShopify bill, so you don’t have to track multiple receipts.

Access SFN charges

You can access your SFN charges for the current month or past months in the SFN app.

Steps:

1. From your Shopify admin, clickSettings>应用和销售渠道.

2. From the应用和销售渠道page, clickShopify Fulfillment Network.

3. ClickOpen app.

4. ClickCharges.

5. Optional: To access the detailed charges, in theMonth to dateorPast charges节中,select a month, and then clickView details.

Detailed fee information about SFN charges

You can access detailed information about your current and past invoices by clickingView detailson an invoice on theChargespage of the SFN app. The detailed charges provide the following information for the month of the selected invoice:

• The fulfillment fees for each order that's fulfilled by SFN
• The returns fees for any orders that are returned to SFN
• The fees for any non-compliant inbound transfers to SFN
• The inventory storage fees for each product

Invoicing and payments for SFN

Shopify charges all outstanding SFN and app fees based on the following situations:

• If yourShopify billing thresholdis reached, then you're charged that day regardless of your billing cycle.
• If you pay your Shopify subscription fee every 30 days, then SFN fees are charged on yourShopify subscription billing cycle.
• If your Shopify subscription cycle is longer than 30 days, then SFN fees are charged every 30 days on your SFN billing cycle.

Export past SFN charges

To get a detailed breakdown of your charges, you can export charges from previous months as CSV files to your computer.

Steps:

1. From your Shopify admin, clickSettings>应用和销售渠道.

2. From the应用和销售渠道page, clickShopify Fulfillment Network.

3. ClickOpen app.

4. ClickCharges.

5. In thePast charges节中,clickExport.

An email message with a CSV file attachment is sent to the email address that you use to log into your Shopify admin.

Categories of SFN fees included on your Shopify invoice

SFN charges are added to yourShopify billin the following categories: