Hold fulfillment order
This page was printed on Jul 04, 2023. For the current version, visit https://help.shopify.com/en/manual/shopify-flow/reference/actions/hold-fulfillment.
TheHold fulfillment orderaction changes the status of the order that triggers the workflow toOn hold. Orders with theOn holdstatus are not fulfilled until the status is removed.
Fields
TheHold fulfillment orderaction contains the following fields.
| Field | Description |
|---|---|
| Reason | The reason to hold the fulfillment. |
| Reason notes | Additional notes on the reason that the fulfillment is put on hold. |
| Notify merchant | When selected, sends the merchant a notification that a fulfillment has been placed on hold. |
Triggers
TheHold fulfillment orderaction has hidden fields added to it by the trigger. These fields,Order IDandFulfillment Order ID, identify the order to send a hold fulfillment for. The order ID and fulfillment order ID are set by default and can't be changed.
TheHold fulfillment orderaction can be used in workflows that start with the following triggers:
Example
In this example workflow, a hold fulfillment order request is sent when the order's risk is high.
API details
To learn more, review thefulfillmentOrderHoldmutation.