Look up customer in a segment
In workflows that use customer data, you can use theLook up customer in a segmentaction to determine if a customer is a member of the selected segment. You can use this action in any workflow, including theScheduled timetrigger. In a workflow that uses theScheduled timetrigger, the workflow starts at a time that you've specified, rather than as a result of an event. Because there is no specific event in your store or from an app that starts the workflow, there is no data automatically included.
On this page
Fields
的Look up customer in a segmentaction contains the following fields.
| Field | Description |
|---|---|
| Select a segment | 必需的。的segment to retrieve customer data from. The options in this menu are derived from thecustomer segmentsthat are available in your store. |
Returned data
的Look up customer in a segmentaction itself doesn't take any direct action in your store. Instead, it extracts data from your store based on your query, and makes this data available for use in subsequent steps in your workflow.
When you add aLook up customer in a segmentaction to a workflow, steps that follow this action have aLook up customer in a segmentvariable available in the variable picker. To use the data extracted by your query in following conditions or actions, selectLook up customer in a segmentin theReturned datasection of the configuration panel. For custom created variables,use thecustomerSegmentMembershipobject.
Triggers
的Look up customer in a segmentaction can be used in any workflow.
Example
In this example workflow, a workflow is scheduled to run every Sunday at 12:30 pm. TheLook up customer in a segmentaction is used to determine whether new customers have placed an order in the last week. An internal email is sent with a list of customers that have not placed an order.