Deferred payments

For orders with a full or partial outstanding balance, you can send an invoice to you customer for the order, accept the payment for the order by credit, or mark the order as paid if you have already received payment by another method.

Set payment terms for payments due later

Payment terms let you set the date that payment is due. If an order has a status ofPayment pending, then you can add payment terms for orders that are due to be paid at a later date.

You can choose from the following options when setting the payment terms:

• Due on receipt: Use this option to set the payment as due on the date that you send the invoice to your customer.
• Due on fulfillment: Use this option to set the payment as due on the date that you fulfill all items in the order.
• Net term: Use this option to set the payment as due within the specified number of days from the issue date. For example, you can chooseWithin 30 days, and the payment due date is set to 30 days after the issue date. By default, the issue date is set to the current date, but you can change the issue date after you select a net term option.
• Fixed term: Use this option to set the payment as due on a specific date.

If the order is not paid by the due date, then the order status becomesOverdue.

Steps:

1. From your Shopify admin, go toOrders.

2. From theOrderspage, click order number.

3. 在Pendingsection, clickAdd payment terms.

4. Select one of the followingPayment terms:

   • To set the payment due on the day that you send the invoice, selectDue on receipt.
   • To set the payment due on the day that you fulfill all items in the order, selectDue on fulfillment.
   • To set the payment due within a time duration of an issue date, select one of theWithin daysoptions, and then enter theIssue date.
   • To set the payment due on a specific day, selectFixed date, and then enter theDue date.

5. ClickSave.

Edit payment terms for payments due later

If an order has payment terms set, then you can edit or remove the due date.

Steps:

1. From your Shopify admin, go toOrders.

2. 在Pendingsection, next to the payment due date, clickEdit.

3. Modify the payment terms.

4. ClickSaveto save your changes, or clickRemove termsto remove the payment terms.

Send an order invoice to a customer

你可以发送一个n invoice to your customer with a link to the checkout page for orders inPayment pendingstatus. Your customer can use the link in the email to enter their billing information, select a shipping method, and submit payment.

You can alsosend invoices for draft ordersexcept in one situation. If the draft order is in a local currency other than your store currency, then you can only collect payment by credit card or by marking the order as paid.

Steps:

1. From your Shopify admin, go toOrders.

2. From theOrderspage, click the number of the order.

3. ClickCollect payment>Send invoice.

4. From theSend invoicedialog, enter the message that you want to include in the invoice.

5. ClickReview invoice.

6. 在dialog, review your email and clickSend invoice.

Accept payment for an order pending payment

You can change the payment status on most orders fromPayment pendingtoPaidwith one of the following methods:

• Mark as paid- Use if you've already received payment for the current order, or if you're importing a past order from another platform into your Shopify admin. The received amount is not captured again by yourpayment provider. An order confirmation email is sent to the customer.

• Pay by credit card- Use if you have the billing information of your customer or if your customer is available to enter it directly. This payment method is only available withShopify Payments.

If the order is inPending paymentstatus and the customer used a different payment method than a credit card, then you might be unable to mark the order as paid. Learn more about订单,等待付款.

You can only collect the exact amount of the order. You can't collect a partial payment from the Shopify admin.

Steps:

1. From your Shopify admin, go toOrders.

2. From theOrderspage, click order number.

3. 在Pendingsection, clickCollect payment.

4. Select one of the following options:

   • ClickMark as paidif you have accepted payment outside of Shopify.
   • ClickPay by credit cardif you have the customer's credit card information ready.

5. If you selectPay by credit card, then enter the customer's billing and credit card information, and then clickCharge.

Set payment reminders

You can use the payment reminders feature to automatically send your customer a scheduled payment reminder email for an order that has payment terms assigned. You can create up to five payment reminders. Payment reminders can be set to the payment due date, or up to 30 days after the due date.

Steps:

1. From your Shopify admin, go toSettings>Notifications.
2. 在Orderssection, in thePayment remindersection, clickManage payment reminders.
3. ClickAdd payment reminder.
4. 当你想选择end a payment reminder email by selecting one of the following options:
   • On due date
   • When payment is overdue
5. If applicable, choose how many days after the due date you want to schedule your reminder for.
6. ClickTurn on.