Managing processing time

Processing time is the time between when an order is placed by a customer and when the order is fulfilled by the business. Orders that require shipping are considered fulfilled when the business gives the shipment to a shipping carrier service. To display fast delivery dates at checkout, it's strongly recommended that you process orders within two business days.

The processing time is used to set theFulfill bydate that's displayed in the order index and order details page.

If you clickTurn on Shop Promise, then automated delivery dates are displayed for eligible orders atcheckout. You can activateShow fallback delivery dates for orders without a Shop Promisefor orders that are ineligible for Shop Promise but that you still want to display a delivery date for.

If you clickTurn off Shop Promiseor you’re ineligible, then you can activateShow delivery dates at checkoutso that expected delivery dates are displayed at checkout.

Managing your processing time when Shop Promise is deactivated

Set up your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. Check显示预期delivery dates at checkoutto display delivery dates to customers.

4. In theOrder processing timedrop-down menu, select one of the following processing times that applies to your business.

   • Same business day
   • Next business day
   • Two business days
   • Custom processing time
     • If you selectCustom processing time, then you need to type your numeric value or use the up and down arrows to indicate your custom processing time.
     • The Custom processing time can be 3 to 40 business days, or 1 to 8 weeks.

5. ClickSave.

Adjust your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. In theOrder processing timedrop-down menu, select another processing time.

4. ClickSave.

Remove your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. Uncheck显示预期delivery dates at checkout.

4. ClickSave.

Managing your processing time when Shop Promise is activated

Set up your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow fallback delivery dates for orders without a Shop Promise.

3. CheckShow fallback delivery dates at checkoutto display delivery dates to customers.

4. In theOrder processing timedrop-down menu, select one of the following processing times that applies to your business.

   • Same business day
   • Next business day
   • Two business days
   • Custom processing time
     • If you selectCustom processing time, then you need to type your numeric value or use the up and down arrows to indicate your custom processing time.
     • The Custom processing time can be 3 to 40 business days, or 1 to 8 weeks.

5. ClickSave.

Adjust your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow fallback delivery dates for orders without a Shop Promise.

3. In theOrder processing timedrop-down menu, select another processing time.

4. ClickSave.

Remove your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow fallback delivery dates for orders without a Shop Promise.

3. UncheckShow fallback delivery dates at checkout.

4. ClickSave.

Managing your processing time when you’re ineligible for Shop Promise

Set up your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. Check显示预期delivery datesat checkout to display delivery dates to customers.

4. In theOrder processing timedrop-down menu, select one of the following processing times that applies to your business.

   • Same business day
   • Next business day
   • Two business days
   • Custom processing time
     • If you selectCustom processing time, then you need to type your numeric value or use the up and down arrows to indicate your custom processing time.
     • The Custom processing time can be 3 to 40 business days, or 1 to 8 weeks.

5. ClickSave.

Adjust your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. In theOrder processing timedrop-down menu, select another processing time.

4. ClickSave.

Remove your processing time

1. From your Shopify admin, go toSettings>Shipping and delivery.

2. In theExpected delivery datessection, clickShow delivery dates at checkout.

3. Uncheck显示预期delivery dates at checkout.

4. ClickSave.