mPOP printer and cash drawer

You can use the Star mPOP—a receipt printer with an integrated cash drawer and optional USB barcode scanner. You can also use a Heckler Windfall iPad stand with the mPOP by adding the Heckler PopTop mounting table.

Requirements

To use this hardware with your Shopify store, you need to meet the following requirements:

• the all-new Shopify POS
• a compatible iPad that is running iOS 13 or higher or an iPhone that is running iPadOS 13 or higher

Where to buy the mPOP

The mPOP and its accessories are available for purchase from third-party retailers around the world:

Pair the mPOP with your iPad or iPhone

After the mPOP and your iPad or iPhone are paired, the cash drawer, receipt printer, and barcode scanner works with Shopify POS.

Steps:

1. Make sure that the printer is plugged into a power supply and turned on. If you have the USB barcode scanner, then make sure that it's plugged into the mPOP.

2. From your iPad or iPhone's main settings, tapBluetooth.

3. UnderOTHER DEVICES, tap the mPOP to pair it with your iPad or iPhone. When the mPOP appears underMY DEVICESon theBluetoothsettings screen when it's paired and connected.

4. In Shopify POS, tap≡>Settings.

5. TapManage connected hardware, and make sure that the mPOP receipt printer appears. If you have the barcode scanner, then it appears separately on the same screen.

6. Optional: After the mPOP appears on theHardwaresettings screen of the Shopify POS app, you canset it as the default printer.

Unpair the mPOP and your iPad or iPhone

The mPOP automatically connects to the last device that it was paired with. If you want to use the mPOP with a different device, then you need to unpair the mPOP from your iPad or iPhone.

Steps:

1. From your iPad or iPhone's main settings, tapBluetooth.
2. Tap the ⓘ icon beside the mPOP.
3. TapDisconnect.
4. TapForget this device.
5. TapOKto confirm that you want the iPad or iPhone to forget the mPOP.
6. In Shopify POS, you can remove the mPOP receipt printer and scanner from theHardwaresettings screen by swiping each one left and then tappingDelete.

Manufacturer's user manual

For more information on setting up and using the mPOP, including how to install receipt paper, connect the Star scanner, and troubleshoot the mPOP, see themanufacturer's user manual.

Buying receipt paper for your mPOP printer

Any thermal paper rolls with the following specifications work with the mPOP:

You can purchase receipt paper for the Star mPOP from theShopify Hardware Store.

Troubleshooting

• EnableAuto Connection
• Supported barcode types
• Manufacturer's troubleshooting guide

EnableAuto Connection

If you buy your mPOP from somewhere other than the Shopify Hardware Store, or if you return the device to factory settings, then theAuto Connectionoption might be turned off. In this case, you need to manually connect the mPOP to your iPad or iPhone whenever they become disconnected.

If theAuto Connectionoption is turned off, then you can use themPOP Utilityapp to turn it on. After you turn on the option, the mPOP automatically connects to the last iPad or iPhone that it was paired with whenever both devices are turned on.

Steps:

1. Make sure that you'vepaired the mPOP with your iPadand that they're connected.

2. From your iPad, install and open themPOP Utilityapp.

3. From the mPOP Utility app, make sure that your mPOP is selected underSelected Device.

4. From the menu at the bottom of the screen, tapSettings.

5. From theSettingscreen, tapBluetooth Settings.

6. Disable theNew Pairing Permissionoption by tapping its toggle button.

7. Enable theAuto Connectionoption by tapping its toggle button.

8. TapApply, and then tapYes.

9. TapOK.

10. To apply the changes to your mPOP, turn it off and on again. The mPOP now connects to your iPad automatically whenever they're both on and within range.

Supported barcode types

The Star barcode scanner supports the following 1D barcode types:

• Bookland EAN
• Codabar/NW7
• Code 11, 39, 93, 128
• Interleaved 2 of 5 (ITF)
• Industrial 2 of 5
• Matrix 2 of 5
• MSI/Plessey
• UK/Plessey
• Telepen
• RSS (Limit, Stack, Expansion limit, Expansion stack)
• UPC/EAN (UPC-A, UPC-E, EAN-13, EAN-8)

Manufacturer's troubleshooting guide

Star Micronics has atroubleshooting guidethat you can refer to if you have any problems with the mPOP. If you can't resolve a problem, then you can also contactShopify Support.