Content Manager, APAC
TELECOMMUTEANZ- Marketing and Growth
About Shopify
Opportunity is not evenly distributed. Shopify puts independence within reach for anyone with a dream to start a business. We propel entrepreneurs and enterprises to scale the heights of their potential. Since 2006, we’ve grown to 10,000 employees and generated over $496 billion in sales for millions of merchants in 175 countries.
This is life-defining work that directly impacts people’s lives as much as it transforms your own. This is putting the power of the few in the hands of the many, is a future with more voices rather than fewer, and is creating more choices instead of an elite option.
About you
Moving at our pace brings a lot of change, complexity, and ambiguity—and a little bit of chaos. Shopifolk thrive on that and are comfortable being uncomfortable. That means Shopify is not the right place for everyone.
- Care deeply about what you do and about making commerce better for everyone
- Excel by seeking professional and personal hypergrowth
- Keep up with an unrelenting pace (the week, not the quarter)
- Be resilient and resourceful in face of ambiguity and thrive on (rather than endure) change
- Bring critical thought and opinion
- Embrace differences and disagreement to get shit done and move forward
- Work digital-first for your daily work
About the role
We are looking for a Content Manager to accelerate the performance of our content programs and channels in APAC, with a focus on Australia/New Zealand and Japan. This role will work to drive improvements to help more entrepreneurs across the region discover how Shopify is right for them.
This role sits at the intersection of content and regional marketing. The ideal candidate is a self-starter with an international marketing background. They have experience working closely with cross-functional partners and agencies on content programs that drive tangible business impact.
You’ll be doing things like:
- Develop and implement a content strategy for the APAC region, with a focus on the AUNZ and Japanese market
- Work with agencies to produce content for a variety of channels and formats, including blog, ebooks, email, video
- Collaborate with regional marketing teams to ensure content is aligned with our brand voice and supports the overall company goals and initiatives in the APAC region
- Collaborate with SEO and external agencies to ensure content is optimized and prioritized effectively
- Monitor and analyze the performance of content to inform future strategy and initiatives in the APAC region.
Qualifications
- Experience in content strategy, marketing, management
- Excellent written and verbal communication skills in English
- Experience working with marketing agencies
- Highly organized and detail oriented, able to manage multiple projects at once
- Strong collaboration skills with both internal and external teams
Bonus if you have:
- Experience in reaching and engaging entrepreneurship audiences
- SaaS business experience
- Experience in Content Writing/Editing, Localization
- Experience with Shopify as a product and/or Shopify merchants
- Salesforce, Google Analytics, SEO tools experience
The shape of a Shopify career
本加入Shopify前线支持顾问with no background in programming or computer science. He’s now a Director of Engineering. Spanning 10 jobs on 7 teams in 9 years, Ben’s Shopify career path has twisted and turned as he’s worked relentlessly to pursue a career as an engineer and adapted to the pace of change—all fuelled by personal and professional hypergrowth.
Our mission as a company is to spread entrepreneurship and help individuals become their own bosses and take control over their lives. I truly believe this mission and value in extreme personal growth and development extends to what’s expected as a Shopifolk. Shopify doesn’t like to tell people what to do. Not only is your career in your own hands, a lot of your day-to-day is too, which can be jarring for many people. To thrive here, you need to be someone who’s willing to take big bets on yourself and figure things out on your own.
Director, Support & CX Engineering
Ben’s growth trajectory
2014-2016
- A support advisor for 2 years
- Studied dev skills. Learnt about our API. Became first API support person. Found bugs to fix.
- Eventually became a software dev
2017-2019
- Helped launch first finance product for merchants
- Became senior dev and launched new support contact centre
- 领导一个团队作为一个开发经理
2020-2022
- Scaled a team from 4 to 60+ as a senior dev manager
- Became Director for Support and CX Engineering