Unify online and in-person sales today

Shopify POS has everything you need to sell in person, backed by everything you need to sell online.

Start free trial

Customer Retention

an open pink laptop: digital customer experience

Conversion

Digital Customer Experience: Key Elements and How To Use Them

byShopify Staff
29 Jun 2023

apple steps of service

Customer Retention

Apple Steps of Service: 5 Tips to Improve Customer Service

byHumayun Khan
4 May 2023

5 multi-colored stars in a row, POS loyalty program

Customer Retention

How a POS Customer Loyalty Program Can Help Grow Your Business

byShopify Staff
14 Apr 2023

Customer Retention

What Is Order History? How to View and Keep Track of Purchases

byAlexis Damen
12 Apr 2023

customer service examples

Customer Retention

12 Good Retail Customer Service Examples and Tips

byAlexis Damen
12 Apr 2023

Customer Retention

Omnichannel Loyalty 101: Definition, Benefits, Trends, and Examples

byVivian Tejeda
7 Sep 2022

Customer Retention

What are Repeat Customers and How to Increase Them

byVivian Tejeda
23 Aug 2022

community retail

Customer Retention

What is Community Retailing? [+ 4 Tactics to Build Your Loyal Community Today]

byMasooma Memon
28 Jun 2022

Customer Retention

Why Customer Loyalty is Important for Your Retail Business (+ 8 Ways to Strengthen It)

byAllie Decker
15 Nov 2021

Customer Retention

What Consumers Are Expecting From Your In-Store Retail Experience

byGuest Contributor
1 Jun 2021

customer retention retail

Customer Retention

Customer Retention for Retail: 6 Key Retention Strategies for Your Retail Business

byAlexis Damen
16 Apr 2021

Apps to improve your retail experience.

Customer Retention

The 7 Best Shopify Apps for Engaging Retail Customers

byRoxanne Voidonicolas
6 Nov 2019

Woman shopping for records | Shopify Retail blog

Customer Retention

如何制定客户忠诚计划获得的t Ignore

byKiera Abbamonte
4 Oct 2018

Wholesale versus B2C | Shopify Retail blog

Customer Retention

How Retailers Can Service Wholesale Clients Without Losing B2C Customers

byAlexandra Sheehan
3 Oct 2018

customer complaints

Customer Retention

12 Ways for Retailers to Cope With Customer Complaints

byAbby Heugel
19 Sep 2018

gift cards customer loyalty

Customer Retention

How to Use Gift Cards to Build Customer Loyalty

byJen Hasty
11 Sep 2018

Customer loyalty, retail mistakes | Shopify Retail blog

Customer Retention

Customer Loyalty: Five Mistakes Retailers Make That Chase Away Shoppers

byStephanie Vozza
25 Apr 2018

Unique customer experience, young woman shopping | Shopify Retail blog

Customer Retention

Unique Customer Experiences: Six Strategies to Lure (and Keep) Shoppers In-Store

byStephanie Vozza
20 Mar 2018

High-end customer service | Shopify Retail blog

Customer Retention

个性化的客户服务:5的例子of Retailers Offering Elevated Experiences

byLauren Ufford
27 Feb 2018

Subscription box services, retail | Shopify Retail blog

Customer Retention

Retailers That Are Boosting Sales With Subscription-Based Shopping

byMarianne Wisenthal
31 Jan 2018

Retail loyalty program, woman in liquor store | Shopify Retail blog

Customer Retention

Key Customer Triggers to Optimize Your Retail Loyalty Program

byBridget Randolph
5 Oct 2017

Post-purchase communications | Shopify Retail blog

Customer Retention

Post-Purchase Communications: Expert Tactics to Stay in Touch With Customers

byAlexandra Sheehan
23 Aug 2017

Customer service tips | Shopify Retail blog

Customer Retention

Customer Service Tips: How to Deal With Angry Customers

byKali Hawlk
8 Mar 2017

Customer journey mapping for retail | Shopify Retail blog

Customer Retention

Identify Business Gaps and Build Customer Empathy with Customer Journey Mapping

byJessica Bianchi
7 Mar 2017

Customer Retention

8 Retail Experts Offer Their Top Tip on Building Brand Loyalty

byJessica Bianchi
13 Oct 2016

Shoppers engaging in storefront | Shopify Retail blog

Customer Retention

Boosting Customer Lifetime Value: Turn One-Time Shoppers into Repeat Customers

byAllie Decker
20 Sep 2016

Post-purchase communications | Shopify Retail blog

Customer Retention

Customer Engagement Tips to Boose Your Retail Sales

byAllie Decker
16 Aug 2016

Monthly subscription boxes | Shopify Retail blog

Customer Retention

Why Traditional Retailers Are Trying Subscription Box Services

byGuest Contributor
19 Jul 2016

Personalized shopping experience | Shopify Retail blog

Customer Retention

4 Ways to Personalize Your Customer’s Shopping Experience

byLindsey Peacock
8 Jul 2016

Customer service quotes | Shopify Retail

Customer Retention

8 Customer Service Quotes That Will Transform the Way You Run Your Business

byHumayun Khan
2 May 2016